OK I have a problem with an order return from Target. I'm wondering what to do next- SO I got my Kitchenaid mixer (woohoo deal!) online order, and I mistakenly thought a part was missing. So I online chatted, and rep started the return process,and initiated a new mixer to be shipped to me. All of this took a while,and literally before I ended the chat, I had located the part (that wasn't really missing) and I told rep never mind,etc. She said it was all in motion now, but no worries, I could bring the unopened new item back to any target store.
In all of this I used my Target debit card. So I can see the original order pulled from my bank account. Today I tried to return item at the store,I had the new invoice slip that came with item. Manager said they had no idea what to do with this,or how to return it,since it only shows as one purchase on my account. (purchase date Oct. 29)
I'm thinking maybe try calling at some point when I have the time? Possiby trying to return to store again,and bring BOTH Invoices? In writing this out,I'm thinking maybe I should have just brought it to store with the original invoice and returned (?) but I don't need my money back..... do you see my conundrum here? any ideas?