There is now a banner appearing for some additional time frame of flights, allowing changes for no change in fare, for an additional month. If your flight is flagged with this banner, you will be allowed to change to a different date/flight meeting the parameters, at no additional cost. That policy previously allowed customers to change to a more expensive flight, at no additional cost, thru about Oct.1. So, if you booked a flight due to its lower cost, even though it was not your first choice for date, time, number of stops, etc., now is your chance to change, subject to availability. All of this is tied into the MAX 8 being grounded. You must have the banner showing when you go in to "change" a confirmed flight in order to be able to do the change at no fare difference.
You may change your trip date/time at no additional cost if you stay inside the restrictions below.
DEPART FLIGHT RESTRICTIONS
Southwest Airlines Reaccommodation Practices and Information:
You may change your trip date/time at no additional cost if you stay inside the restrictions below.
DEPART FLIGHT RESTRICTIONS
- Departure airport must be: Orlando, FL - MCO
- Arrival airport must be: XXXXX XXX
- Travel dates are between: 10/XX/2019 to 11/XX/2019
Southwest Airlines Reaccommodation Practices and Information:
- When Southwest Airlines® learns of events that may affect our flights' departures such as inclement conditions or airport anomalies that may hinder our Customers' abilities to get to/from a particular airport, we will offer Customers the opportunity to change their travel dates and/or flight times at no additional charge.
- Even though Southwest® is offering the opportunity to make these changes, the Customer's original flight(s) may operate as scheduled, so changing travel dates and/or flight times is completely voluntary and not required.
- Customers who would like to alter their travel plans may rebook in the original class of service (or fly standby) and travel must take place within 14 days of their original travel date between the original city pairs. (In some cases when a particular airport is affected, and Southwest® serves a "sister airport" or "co-terminal", we will offer the flexibility to depart from/arrive into an alternate airport. For example, if San Francisco International Airport is affected, Customers may be offered the opportunity to change to the San Jose or Oakland airports.)
- Only Customers who purchased their ticket(s) on southwest.com are eligible to rebook via our online View or Change Your Flight service. All other Customers should call our toll-free number (800) 435-9792 for assistance.
- If changes are made for travel outside the parameters of Southwest Airlines' reaccommodation practices, the changes are subject to the original fare restrictions and may result in a higher fare.
- Customers who have booked a Business Select Fare may change to another flight with Business Select or may switch to an Anytime Fare when Business Select is unavailable.
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