I think it was a small thing, she was just waiting to see if they cleaned properly. If this was the case, I would just take the credit for no housekeeping and do it myself which I feel I am better at anyway. Our rooms at POR in the past few visits have really not been clean after they left and we work hard every morning before we leave to leave it picked up so they are able to clean. Overall housekeeping has gone way down hill compared to other vacation spots. I think that may be what she is referring to. In the years when my daughters were younger this was not the case. The room was spotless and the little towel animals left made my daughters so happy. We have not had an animal since 2010. And they are extremely uncomfortable leaving some of their things in the room, we have had to bring a locked extra suitcase since we drive and we had never really felt like that before. Bigger kids, bigger and more expensive electronics. One day on our last trip, we just ask for things and told her she did not have to clean the room, but our housekeeper could not speak English and we had to go to her cart and pick out those things we needed ourselves. Its just a different place than even 10 years ago, still nice, just different. I can only comment on POR, we have not stayed anywhere else except once at Beach Club. I think because we have had those great experiences in the past, it is more noticeable when they seem to disappear.