Just back from a quick 2 night stay (10/18-10/20). We were in the Frontier Tower, Sixth Floor. Our room had 2 queens and a daybed and we overlooked the pool area.
My 2 year old DD adored the music and lights on the headboard. She thought it was the best thing that we allowed her to control it. I had intended her to sleep in the daybed but she would not stay put, so into the Pack and Play she went.
One thing I noticed is that my toiletries did not have the Mickey ears on them. I was a little disappointed about that, but not enough to diminish my excitement at staying on property for the first time.
I so hope the pool construction is done by the 1st of December. Is the pool the last thing to be finished off or is there other construction going on?
Has anybody heard any news on the laundry facilities yet?
Sorry if I am repeating. I read somewhere that there is preferred access entrance on the monorail for resort guests.
Can anyone fill me in on that.
When the construction is finished, this hotel will be great. Until then, it is a bad vacation investment.
Just got back from our stay on Sunday night. Great room with a view of the fireworks. We loved standing in the room and watching. We were on the early shift of getting in at 7am so didn't stay at the parks late.
We also enjoyed seeing all the characters that appeared and spent a lot of time with you right in the lobby.
I am sure it is missing something with the front, lobby and pool not completed but for our first onsite stay we really felt the magic.
I am at DLH right now and I can honestly say I am totally disappointed.
First, the Disneyland Express dropped me off last after the grand round of hotels, even after driving right by the hotel. I asked why and the driver told me that since we had to let off in the parking lot then DLH guests would be last. I was left in the first parking lot with 11 bags and a two year old.(My husband and other children were delayed on the plane - not the luggage) No one was around to help me with the bags. I asked every uniformed person (gray line employees) for help and everyone kept saying someone would come with a golf cart. About 15 mins later a CM came with a push cart.
Second, the lobby area is a complete mess. This really upsets me because I called the hotel directly on the cancellation date and the operator stated that the blue walls in front of the lobby entrance were gone. So very not true. There is no lobby entrance. It is just blue walls, tarps, and barriers and tape lines directing you where to go.
I am not a hotel snob - but I believe the first impression of the hotel is worth about half of the night's fee. I feel so cheated out of my money right now. I could have stayed in the ditch and had a better welcome.
Also - we are suprising the kids with their first cruise on the Disney Wonder on Sun. Part of the surprise is a limo that is going to take us to the pier. Now instead of beautiful once in a lifetime pictures of something that is so important to us - we are going to get pictures of the limo in a parking lot with blue contruction walls, dirt, and black tarps. I am so not happy at this moment.
Look, when I made the reservation I knew about the pool remodel - I was okay with that. However, I would have cancelled in 2 secs had I known that half of the resort would be demolished. Epecially the front of the hotel with my plans.
Now for the rooms - We got a Downtown Disney view in the Adventure tower. The view is nice, the room is beautiful. Very big - probably one of the biggest standard hotel rooms I have ever been in. No complants about the room except for the bathroom.
The shower has no water pressure. My husband decribes it as chinese water torture. It really feels like you are standing in a light rainstorm. We called guest services about it. Supposedly someone came to "look" at it - but nothing changed. I will call again today.
The other thing that has annoyed me is the elevator. The main elevator in the Adventure building was not working correctly yesterday. I called front desk but no signs saying the elevator was out of order were placed - so people kept waiting for it all day. The other set of elevators had conference signs blocking the up/down buttons. It is not very easy to maneuver around the sign to hit the button with a 2 yo in you arms. I also informed the CM about that situation. By the end of the day, I resolved it by moving the signs. By the next afternoon it was working again.
It is also a very long walk from the parks to this hotel. I really think HoJo's is closer. The monorail is great but if you rented a stroller you still have to go to the front, leave the park to get it and be admitted once again. A huge pain and poor design. There is always a CM there- why not leave a few extra strollers there and let people who have a reciept pick one up? (We did not bring our stroller because we are going on a cruise and did not want to take it to our cabin.)
When the construction is finished, this hotel will be great. Until then, it is a bad vacation investment.
Sorry to hear about your bad experience! We will be there in 30 days for a surprise trip. I hope it is in better condition then. I am more concerned about you bad experience on DL Express. We are taking DLE from LAX and I don't want to use anything else because the DL design on the bus is the first time the surprise will be revealed.
I thought the remodels were set to be done by late November. Is this no longer the case? I really hope it's done for our December trip but if not I'll live with it. I'm just excited about the new room as that's what's most important to me.
OP. All the complaining about the construction will not be informative in the future, Don't link to those reviews that will soon be worthless.
The pool will be done this month, that has been confirmed and from the look of it, it should be easily done. The last big part of the new E ticket pool was completed this week. Only small details are left.
As for the rest of the hotel, the lobby, by my guess will be done in a month. I'm not sure how much or if they are doing any by the convention center.
Construction at the DLH peaked last june, it's been getting better ever since, and is nearing the end of a multi year project.
OP. All the complaining about the construction will not be informative in the future, Don't link to those reviews that will soon be worthless.
The pool will be done this month, that has been confirmed and from the look of it, it should be easily done. The last big part of the new E ticket pool was completed this week. Only small details are left.
As for the rest of the hotel, the lobby, by my guess will be done in a month. I'm not sure how much or if they are doing any by the convention center.
Construction at the DLH peaked last june, it's been getting better ever since, and is nearing the end of a multi year project.
Hmmm. I was just there a few weeks ago (we went to the Mickey Halloween Party on Oct. 14th) and the pool area didn't look almost complete to me. We stayed at the Paradise Pier Hotel in order to avoid the construction at the Disneyland Hotel, and were very glad we did when we saw the state of the remodeling for ourselves. When is the last time you saw the Disneyland Hotel in person, Matt? I suppose it is possible that they did a lot of work in the last two weeks.
We will be staying at the Grand Californian in early December, just because again I don't want to risk having to deal with the construction walls and views. I keep hearing that the construction is *almost* done, but it honestly didn't look that way to me a few weeks ago.
The Disneyland Hotel "E ticket" pool is now filled with water!!! So, they should be very close to opening up the whole area, which means no more blue construction walls. Photos of the pool with water can be viewed at Dateline Disneyland on MiceChat.com. Hopefully, the lobby will be completed this month too!!