After four days of dialing and holding on and major disappointment, I finally got thru and I have my CRT ps!!!!
Yesterday, my dd and ds were watching Mulan and my dd for no apparent reason started a conversation about who was their favorite character. My ds said Tarzan, my dd said Cinderella. It almost broke my heart. I told myself I had to try one more time.
So even with this being the beginning of DST, I forced myself to go to bed at 9:00 pm and I reset all of the clocks in the house and left a note out for my dh that the clocks had already been set and I went to bed.
When that alarm clock rang out at 5:50 am (previously 4:50 am), I sprang out of bed and readied myself for the task at hand.
I re-dialed four times before the phone picked up at about 7:00 (according to my clock) and was on hold for about three minutes. When the CM picked up, I almost cried. I got my voice together and asked for CRT. She didn't bother to ask me for a time, she just started typing. I thanked her at least five times! Unfortunately, I didn't get her name. But wherever she is thank you for making my daughter's dream come true.
Thank you Disers for all of the helpful hints and encouragement. Have a great day!