I keep wondering why Disney doesn't have better solutions to manage the need to make their resorts more secure. Surely a company like Disney, that has deep pockets and access to state of the art technology, would be able to do a better job. Wouldn't it be more prudent for Disney to place security cameras outside each hotel wing and monitor the people coming and going into the rooms?
I'd guess about 90% of people using Disney's resort properties are wearing magic bands. Scanners could be used, just like they are on rides, to determine whether that person belonged at the resort. That would help with human trafficking concerns. I'm not sure what could be effective against a mass shooter scenario.
At certain resorts, in key areas, security cameras are already deployed. More cameras would need to be installed to cover the hallways and wings to provide better monitoring. Of course you would need to hire more staff to monitor those cameras and spending money to do things properly is not a priority these days with Disney. Everything is about pumping up the stock price. Charge more and offer less is the easiest way to pump up profits.
The sad fact of the matter is that Disney is choosing to disturb and violate the privacy expectations of resort guests rather than find more effective ways to balance the need for security versus the experience of the guest. Anything you hear from Guest Services about your concerns on this matter is just lip service. Watching what Disney is actually doing gives away their true intent.
It really makes me wonder about the quality of the management that is in place making these decisions. Performing these rude and invasive room checks definitely erodes the trust that the public has for the Disney brand.
I think we can see a history of Disney not being vested in solving problems effectively at their resorts. Consider all the various groups that are allowed to run wild at certain resorts destroying property and disturbing guests. Disney continues to make the choice to look the other way rather than stop this behavior. Disney Managers have literally told guests who complain that these unruly people "paid for their room too".
That brings it back to my point. Watch what Disney is doing. They are making the choice to NOT effectively solve problems at their resorts because, in my opinion, it involves an investment of money and effort. Management has decided that they can get away with the least effective and most intrusive approach because there is an endless supply of guests who can be duped into putting up with this treatment.
I'm sure there are way more people who don't monitor social media and are not aware that this is going on. They aren't going to post on social media about their experiences when this happens to them. They are however going to carry that experience forward and it will be a consideration when they think about booking their next vacation.
When you come back from a Disney vacation people always ask how was it. I think as soon as people start to add these intrusive room inspections to their vacation reports it's going to make an impact. If this is not the kind of treatment that you support please consider taking your business elsewhere and staying off site.
~NM