Hi, i actually just arrived tonight. Its a game changer right now with Covid measures for sure. Our experience was with Alamo...For the first time i was told which car i had to take for drive happy deal, and i was not happy with my only choice of a pickup truck. Ultimately I ended up with a jeep wrangler, still not my choice. But they were short on cars and not much to choose from. Due to Covid they are not letting you roam garage aisle at entry. You will be stopped and asked what you reserved. Then point you to which aisle and car options you have. You can still choose which car or car type in your aisle that you want. There were keys in the cars. We wiped down our car with lysol wipes we brought since anyone can get in and out of them when choosing. It was around 10 pm when we were picking up, so i dont know if this is same experience during a busy time of day. I'm just hoping all goes back to normal soon!