EDS19
Mouseketeer
- Joined
- Feb 6, 2015
Just to add one more shuttle story to the mix... We had previously used SuperShuttle a few times to get to and from the airport. Some times it was over crowded and had us at the airport like 3 hours earlier then we would have liked but such is life. My parents in February or March went on a trip to Disneyland with just the two of them. They had SuperShuttle all reserved for the trip back to the airport and were waiting at the hotel it was over an hour late picking them up. They had called the phone number and followed it on the app and the operator assured them they would get to the airport in plenty of time. The Shuttle was very full when it got to their hotel and then it picked up one or two more guests at different hotels. The driver also seemed to get lost for a period of time. Once they got to the airport they had missed their flight. Because it was like 8 or 9 at night the next flight was in the morning. They called SuperShuttle and were told to find a hotel and get a taxi because they didn't have any shuttles available, and they would be refunded if their story checked out. In the end it took about two months and several hours of waiting on hold with customer service to get the refund for the shuttle, the taxi, and the hotel. Needless to say we don't use SuperShuttle any more.
In happier news, my run went great this morning! I'm getting very excited for the race weekend!
In happier news, my run went great this morning! I'm getting very excited for the race weekend!