WDWRNTLK
Retirement goal - RN in the Magic Kingdom!
- Joined
- May 1, 2016
We had dinner at Artist Point about a week ago, and I have to say that I was really disappointed with the whole experience.
Snow White is my favorite princess, so I was REALLY looking forward to this meal. We had a reservation, of course, and we were seated in a timely fashion. It took quite a long time for our server to greet us and get a drink order. He looked like he was overwhelmed by the number of tables that he had, so I tried to be low maintenance, and be patient. After a long wait we had to ask a hostess three times to get water for the table.
After we placed our order, our meal was either extremely rushed or extremely slow. Our appetizers came out immediately, but we had to flag down someone to refill our drinks. Our entrees came before the appetizers had been cleared, but we had to flag down our server for salt and pepper, extra napkins, etc. We waited a long time for dessert to be served, which seemed odd given that it is the same for every table. And finally, we had to ask repeatedly for the check. We used Tables in Wonderland, and that seemed to completely confuse our server. We had to have the check corrected twice.
I didn't love the character interaction either. It felt very rushed. Snow White tried to leave our table before anyone had a chance to stand up for a picture with her.
Overall, I'm really disappointed in the experience. After listening to the episode where Pete rants about the Ohana dinner experience, I felt like Artist Point is taking pointers from them. Service and our food was very inconsistent, either too fast, or too slow. Our server was not attentive at all.
I'm a die hard WDW fan. I try to give the benefit of the doubt as much as possible, but this was just a bad experience. I knew it was expensive, and I was happy to spend the money for the opportunity to try something new with my favorite princess, but we won't go back anytime soon.
Is this common? Did we go on a bad night? What do you guys think of this character meal?
ETA: Sorry - they don't take TIW. We used our AP discount
Snow White is my favorite princess, so I was REALLY looking forward to this meal. We had a reservation, of course, and we were seated in a timely fashion. It took quite a long time for our server to greet us and get a drink order. He looked like he was overwhelmed by the number of tables that he had, so I tried to be low maintenance, and be patient. After a long wait we had to ask a hostess three times to get water for the table.
After we placed our order, our meal was either extremely rushed or extremely slow. Our appetizers came out immediately, but we had to flag down someone to refill our drinks. Our entrees came before the appetizers had been cleared, but we had to flag down our server for salt and pepper, extra napkins, etc. We waited a long time for dessert to be served, which seemed odd given that it is the same for every table. And finally, we had to ask repeatedly for the check. We used Tables in Wonderland, and that seemed to completely confuse our server. We had to have the check corrected twice.
I didn't love the character interaction either. It felt very rushed. Snow White tried to leave our table before anyone had a chance to stand up for a picture with her.
Overall, I'm really disappointed in the experience. After listening to the episode where Pete rants about the Ohana dinner experience, I felt like Artist Point is taking pointers from them. Service and our food was very inconsistent, either too fast, or too slow. Our server was not attentive at all.
I'm a die hard WDW fan. I try to give the benefit of the doubt as much as possible, but this was just a bad experience. I knew it was expensive, and I was happy to spend the money for the opportunity to try something new with my favorite princess, but we won't go back anytime soon.
Is this common? Did we go on a bad night? What do you guys think of this character meal?
ETA: Sorry - they don't take TIW. We used our AP discount
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