I'd consider contacting the FL attorney general's office. This is pretty scam like business practice. Did you get some sort of receipt of your payment, or documentation about expectations of services for payment you made?
Oh, an I would let the supervisor know that you will be contacting the FL AG.
They didn't just book it but already paid for it. If you book a room and they let you pay for it you shouldn't expect to be charged more later on.I'm sure it says in the fine print though that prices may go up the following year.
Don't people book rooms a year out before the new rates are posted? I could have sworn I've seen posts saying that. I wouldn't like the practice but I'd expect it considering it sounds like you booked that far out.
(The 9 bucks wouldn't make that much of difference to me- either way, you're paying too much).
They didn't just book it but already paid for it. If you book a room and they let you pay for it you shouldn't expect to be charged more later on.
I thought that was usually how any completely prepaid items worked. I guess not!Disney does that with the full understanding that whatever deposit you put down is for an estimated price and that the amount you are paying is just that a deposit.
With that said what Disney has done doesn't mesh well. It doesn't matter what the price is advertised as online since they can indeed change the price but once they takes someone's money it would be better to simply email about the change and say that they are going to honor the original price but if any modifications are made to the reservation (i.e. move to a new day or cancel/rebook/or add people) it will be at the new price. I thought that is usually how the pre-paid dinners work. If you book at the old price you are grandfathered in and then only new bookings pay the higher price.
That's how all their other things work.Disney does that with the full understanding that whatever deposit you put down is for an estimated price and that the amount you are paying is just that a deposit.
With that said what Disney has done doesn't mesh well. It doesn't matter what the price is advertised as online since they can indeed change the price but once they takes someone's money it would be better to simply email about the change and say that they are going to honor the original price but if any modifications are made to the reservation (i.e. move to a new day or cancel/rebook/or add people) it will be at the new price. I thought that is usually how the pre-paid dinners work. If you book at the old price you are grandfathered in and then only new bookings pay the higher price.
Yes, you have. Those folks would know that what they are booking is a room, not a rate. And their booking should reflect that. I've never seen the appeal or need to book so far in advance so I haven't seen one but I'd expect it to indicate somewhere that their final cost is to be determined when rates are released. I can't imagine this would fit in the same circumstance. This was a booking in May, for a service in November, not a year in advance. If you book a room in May for a stay in November it's not a situation where you are booking a room without knowing the rate. You would know the rateI'm sure it says in the fine print though that prices may go up the following year.
Don't people book rooms a year out before the new rates are posted? I could have sworn I've seen posts saying that. I wouldn't like the practice but I'd expect it considering it sounds like you booked that far out.
(The 9 bucks wouldn't make that much of difference to me- either way, you're paying too much).
Wouldn't hurt to email
george.kalogridis@disney.com
I'm curious to know if his office is aware of it
Yes, you have. Those folks would know that what they are booking is a room, not a rate. And their booking should reflect that. I've never seen the appeal or need to book so far in advance so I haven't seen one but I'd expect it to indicate somewhere that their final cost is to be determined when rates are released. I can't imagine this would fit in the same circumstance. This was a booking in May, for a service in November, not a year in advance. If you book a room in May for a stay in November it's not a situation where you are booking a room without knowing the rate. You would know the rate
The whole thing strikes me as very odd. This is why I wonder if George's office is aware and what their response will be (no, I'm not on first name basis, just can't spell his last name and didn't scroll back to look )What's weird is that they haven't altered the price online, at least of last night, so OP probably has a good chance of getting the original price.
Yes it is very odd.The whole thing strikes me as very odd. This is why I wonder if George's office is aware and what their response will be (no, I'm not on first name basis, just can't spell his last name and didn't scroll back to look )
I would just wait until I finished my horseback riding experience and then call my credit card company and dispute the charge. It's worth a shot.
I would just wait until I finished my horseback riding experience and then call my credit card company and dispute the charge. It's worth a shot.
Except, the "prices subject to change" disclaimer. Not agreeing with it, especially in this situation. Just stating.If you did not pay in advance but actually booked this activity, I would still insist that the price quoted at the time of booking be used.
No. Please, no. Please don't recommend abusing the dispute process, and purpose.I would just wait until I finished my horseback riding experience and then call my credit card company and dispute the charge. It's worth a shot.