Moving People to DVC Resorts during Reopening. Is it right?

[tidefan]

In addition to breakage, Disney owns 2 to 4% of the resorts. That means they can book, like any owner, that much of a resort and it is not tied to breakage.

So, there really are a lot of rooms that Disney can use, above and beyond what members didn’t book at 60 days or less.

They are also allowed to take rooms farther out on that by anticipating what members will use.

And that would be higher in a non-sold out resort like Riviera where DVC has not declared the majority of the resort into DVC inventory, so they own over th 2-4% there...

 

[Sandisw]

And that would be higher in a non-sold out resort like Riviera where DVC has not declared the majority of the resort into DVC inventory, so they own over th 2-4% there...

Correct. Right now, DVD still owns 65% of the resort. it is surprising though they didn’t use more of that.

It seems like the moves now are geared toward keeping in same area..

 

[karen4546]

"Cash" customer here...if I may chime in with my experience with about 15 hours on the phone over the last 3 days with Disney (not exaggerating).

I'm not offended, but mildly annoyed by the presumption that my family, who was moved from a Resort (specifically POR with a Water View Royal Room) to a DVC Villa, might somehow treat your "home" with any less respect than you will/will not. For what it's worth, I don't want one of these rooms, I want the room I booked at the resort I chose. That's why I chose it. That being said, I don't have that choice anymore and if I hadn't gotten on the phone with Disney, my reservation would've been automatically cancelled so I called.

They offered me another moderate resort room. I very politely explained my situation, asked if there were any other options I might have at no additional cost, and they offered me a villa that I accepted. We are now excited about our trip again after the state of the world was sucking the life out of all of it.

congratulations on your upgrade. I am sure you will respect the DVC room. Did you get a 1 or 2 br? or just a studio villa?

 

[Dean Marino]

My repeat question -

Does WDW Actually own those DVC points? You can not rent what you do not own.

 

[Sandisw]

My repeat question -

Does WDW Actually own those DVC points? You can not rent what you do not own.

Yes...they do own 2 to 4% of each resort. They right now are allowed to use any DVC inventory for July and August as we are within 60 days...

 

[gmflash88]

congratulations on your upgrade. I am sure you will respect the DVC room. Did you get a 1 or 2 br? or just a studio villa?

Thank you. We feel that we are tremendously fortunate to have an option to change at all. Had Disney said I would've had no choice but to take what was originally offered, I would've understood. We were given a 1bd which is a significant upgrade from the room we had.

Also, to the previous reply that explains "breakage". I understand where people are coming from and even though I only sort of understand what you're talking about as I am not a DVC owner (yet?), I chimed in because there were several posts early in the thread that seemed to assume that those of us who were moved were somehow inferior.

For what it's worth, since the upgrade to the DVC resort, my wife and I have looked into the possibility of becoming an owner. Prior to booking this trip and choosing the POR Royal Room, we had nearly booked a DVC room through David's and were weighing out the pros/cons of being owners ourselves.

 

[Chuck S]

Thank you. We feel that we are tremendously fortunate to have an option to change at all. Had Disney said I would've had no choice but to take what was originally offered, I would've understood. We were given a 1bd which is a significant upgrade from the room we had.

Also, to the previous reply that explains "breakage". I understand where people are coming from and even though I only sort of understand what you're talking about as I am not a DVC owner (yet?), I chimed in because there were several posts early in the thread that seemed to assume that those of us who were moved were somehow inferior.

For what it's worth, since the upgrade to the DVC resort, my wife and I have looked into the possibility of becoming an owner. Prior to booking this trip and choosing the POR Royal Room, we had nearly booked a DVC room through David's and were weighing out the pros/cons of being owners ourselves.

Just to explain breakage a bit more...technically, breakage rooms are any DVC rooms NOT reserved by DVC Members on points 60 days out. They are turned over to Disney cash reservations, and they rent them, and then give some of the money back to DVC.

Disney has access to DVC rooms from other sources, as well. When a member trades out of DVC into an Adventures by Disney, non-DVC Disney resort or Disney cruise, those points are turned over to Disney Cash reservations to offset the cost of where the DVC Member traded.

There is also the previously mentioned Undeclared/Unsold inventory in newly built resorts, like Riviera AND the 2 % to 4% of points that Disney retains in each resort. So they do have a lot of options to use the DVC rooms for cash reservations...and as I said earlier, it is not at all unusual for them to upgrade cash guests to DVC from value and moderate resorts, depending upon the season, if the cash resort is overbooked, of if cash resort rooms are down for maintenance issues.

I hope you have a lovely trip, and as odd as you may find it to have a full kitchen in your room, you may find it very useful during this pandemic, if there are limited dining choices.

 

[gmflash88]

Just to explain breakage a bit more...technically, breakage rooms are any DVC rooms NOT reserved by DVC Members on points 60 days out. They are turned over to Disney cash reservations, and they rent them, and then give some of the money back to DVC.

Disney has access to DVC rooms from other sources, as well. When a member trades out of DVC into an Adventures by Disney, non-DVC Disney resort or Disney cruise, those points are turned over to Disney Cash reservations to offset the cost of where the DVC Member traded.

There is also the previously mentioned Undeclared/Unsold inventory in newly built resorts, like Riviera AND the 2 % to 4% of points that Disney retains in each resort. So they do have a lot of options to use the DVC rooms for cash reservations...and as I said earlier, it is not at all unusual for them to upgrade cash guests to DVC from value and moderate resorts, depending upon the season, if the cash resort is overbooked, of if cash resort rooms are down for maintenance issues.

I hope you have a lovely trip, and as odd as you may find it to have a full kitchen in your room, you may find it very useful during this pandemic, if there are limited dining choices.

This will be our 4th trip to WDW but our first on site. Typically, we rent a condo or townhome and try to save some money (and calories!) by doing at least one meal per day in our rental. This time, we were enticed by the free dining offer. Well, we all know what happened there, so here we are. We are very much on the fence about the trip as a whole right now. The only thing keeping us going is we were all so set on going, the kids won't miss any school from 8/29-9/6, the lines will (likely) be short, and now this awesome villa.

All that being said, we might book another reservation for January in our same budget as this trip should we cancel. I can tell you that given the rates I've seen for 2021 reservations at the resorts available, it's a notable downgrade. It may sound odd to some, but if Savi's Workshop doesn't open by the time we are set to arrive, that's likely to be the straw that broke the camel's back.

 

[mistysue]

I get upgrading, in which case some of what people paid is helping keep DVC running- but this thing where people are being moved from all stars to 2 bedroom suites, they should be upgrading the people who were already willing to pay for a DVC suite, then upgrading values to studios. Honestly it's even in their financial best interests- we always get a studio but if you put me in a two-bedroom suite suddenly I would want more points so I could book them more often... That isn't going to happen as often with someone who booked a value resort.
It could be worse, I saw someone post today that they got upgraded to Parkview tower rooms at the contemporary, I would be seriously pissed if I paid for a garden wing room and people were being upgraded from values to the park view rooms.

 

[going/again]

Just to explain breakage a bit more...technically, breakage rooms are any DVC rooms NOT reserved by DVC Members on points 60 days out. They are turned over to Disney cash reservations, and they rent them, and then give some of the money back to DVC.

Disney has access to DVC rooms from other sources, as well. When a member trades out of DVC into an Adventures by Disney, non-DVC Disney resort or Disney cruise, those points are turned over to Disney Cash reservations to offset the cost of where the DVC Member traded.

There is also the previously mentioned Undeclared/Unsold inventory in newly built resorts, like Riviera AND the 2 % to 4% of points that Disney retains in each resort. So they do have a lot of options to use the DVC rooms for cash reservations...and as I said earlier, it is not at all unusual for them to upgrade cash guests to DVC from value and moderate resorts, depending upon the season, if the cash resort is overbooked, of if cash resort rooms are down for maintenance issues.

I hope you have a lovely trip, and as odd as you may find it to have a full kitchen in your room, you may find it very useful during this pandemic, if there are limited dining choices.

Why do people keep saying they can take them at 60 days out, when someone else keeps saying they can take them further than 60 days out if they think they won't be booked, so basically they can take them when they want.
All they'd have to say is we didn't think they would be booked.

 

[Chuck S]

Why do people keep saying they can take them at 60 days out, when someone else keeps saying they can take them further than 60 days out if they think they won't be booked, so basically they can take them when they want.
All they'd have to say is we didn't think they would be booked.

Because Disney owns their own points that, under normal circumstances, as well as points turned over to them due to members trading to other Disney based venues like cruises, Adv. by Disney, and so forth. they could use to cover. Add to that any points in resort that have been declared but not sold, and points obtained from ROFR. And I'm sure after 29 years, they have accumulated enough occupancy data that they can make a really close estimate of what would normally be vacant at 60 days out. But technically, it is 60 days out.

 

[Sandisw]

Why do people keep saying they can take them at 60 days out, when someone else keeps saying they can take them further than 60 days out if they think they won't be booked, so basically they can take them when they want.
All they'd have to say is we didn't think they would be booked.

The contract actually says they can anticipate breakage and pull early. Again, until this situation, I doubt very few really had read all the little bits in the contract...I know I did not...but they have a lot of leeway.

In terms of upgrade in an Owner vs. cash guest, they cant do thst. How do you decide which owner gets it? One cash guest isn’t the same as another cash guest,

But owners are. We all paid for the right to use based on what we own...it would be more unfair to owners to randomly select people to get upgrades for a reason outside of maintenance.

The good news is that many moves are being sent to Disney resorts with the exception of certain cases, like deluxe stays and moderates who have no option prior to CBR opening.

 

[going/again]

The contract actually says they can anticipate breakage and pull early. Again, until this situation, I doubt very few really had read all the little bits in the contract...I know I did not...but they have a lot of leeway.

In terms of upgrade in an Owner vs. cash guest, they cant do thst. How do you decide which owner gets it? One cash guest isn’t the same as another cash guest,

But owners are. We all paid for the right to use based on what we own...it would be more unfair to owners to randomly select people to get upgrades for a reason outside of maintenance.

The good news is that many moves are being sent to Disney resorts with the exception of certain cases, like deluxe stays and moderates who have no option prior to CBR opening.

Again then why do people keep quoting the 60 day period when Disney can do what they want, 60 days is irrelevant it seems. They will just take what they want, when they want with no thought for DVC members.

 

[Sandisw]

Again then why do people keep quoting the 60 day period when Disney can do what they want, 60 days is irrelevant it seems. They will just take what they want, when they want with no thought for DVC members.

I think because they do have to follow guidelines that if taking early it would need by be based on data.

So ultimately it’s important. But once 60 days hit, they could pull all regardless of data.

The 60 day rooms are also what are used for breakage calculations.

Disney owns enough points that they can pull rooms for those which has nothing to do with the 60 days. So lots of buckets play a role.

Prior to this, Disney had no reason to take more DVC because they had plenty of their own rooms to sell.

Now they do so they don’t have to spend extra to open hotels that will have such low occupancy.

 

[Sammie]

"Cash" customer here...if I may chime in with my experience with about 15 hours on the phone over the last 3 days with Disney (not exaggerating).

I'm not offended, but mildly annoyed by the presumption that my family, who was moved from a Resort (specifically POR with a Water View Royal Room) to a DVC Villa, might somehow treat your "home" with any less respect than you will/will not. For what it's worth, I don't want one of these rooms, I want the room I booked at the resort I chose. That's why I chose it. That being said, I don't have that choice anymore and if I hadn't gotten on the phone with Disney, my reservation would've been automatically cancelled so I called.

They offered me another moderate resort room. I very politely explained my situation, asked if there were any other options I might have at no additional cost, and they offered me a villa that I accepted. We are now excited about our trip again after the state of the world was sucking the life out of all of it.

Ignore anyone that thinks cash guests treat DVC villas worse than a member does. People that take care of hotel rooms take care of them regardless and members do as much damage as anyone.
Hope you have a great trip.

 

[going/again]

I think because they do have to follow guidelines that if taking early it would need by be based on data.

So ultimately it’s important. But once 60 days hit, they could pull all regardless of data.

The 60 day rooms are also what are used for breakage calculations.

Disney owns enough points that they can pull rooms for those which has nothing to do with the 60 days. So lots of buckets play a role.

Prior to this, Disney had no reason to take more DVC because they had plenty of their own rooms to sell.

Now they do so they don’t have to spend extra to open hotels that will have such low occupancy.

Does it say anywhere that owners have to book more than 60 days out, I don't believe so.
So if Disney takes rooms at 60 or more days, then DVC owners decide to book can they legally be told sorry no rooms left Disney took them.

 

[Sandisw]

Does it say anywhere that owners have to book more than 60 days out, I don't believe so.
So if Disney takes rooms at 60 or more days, then DVC owners decide to book can they legally be told sorry no rooms left Disney took them.

The contract states that Disney has the right to anticipate and take inventory So, we did agree to that when we bought,

They can also book rooms under their own guidelines for points owned and it may not be on the same playing filed as us.

Disney does have a lot of power in what they are allowed to do And in this case, it seems like they decided to use low DVC bookings to their advantage

Now, as I said, Disney has no incentive to pull DVC more than they need to for cash bookings...they would be competing against themselves for their deluxe rooms.

But, the 60 day mark is important because at that point, all rooms could be pulled... but they have the right to forecast anticipated reservations and use and is authorized to reasonably reserve, deposit or rent the accommodation...

 

[Chuck S]

So if Disney takes rooms at 60 or more days, then DVC owners decide to book can they legally be told sorry no rooms left Disney took them.

The answer is "Sometimes" If there are rooms at DVC Resorts less than 60 days out, and they were turned over to Disney Cash, but they still haven't rented. Member Services can call the room back to book on points. Basically, the inventory and shared between cash guests availability and points availability, and it is first come, first served. If however, the rooms have already been rented out to cash guests, then no.

 

[going/again]

The answer is "Sometimes" If there are rooms at DVC Resorts less than 60 days out, and they were turned over to Disney Cash, but they still haven't rented. Member Services can call the room back to book on points. Basically, the inventory and shared between cash guests availability and points availability, and it is first come, first served. If however, the rooms have already been rented out to cash guests, then no.

Like I said then Disney can do what they want and as owners we have no say. I wonder how many times this has happened but no one new why

 

[going/again]

The contract actually says they can anticipate breakage and pull early. Again, until this situation, I doubt very few really had read all the little bits in the contract...I know I did not...but they have a lot of leeway.

In terms of upgrade in an Owner vs. cash guest, they cant do thst. How do you decide which owner gets it? One cash guest isn’t the same as another cash guest,

But owners are. We all paid for the right to use based on what we own...it would be more unfair to owners to randomly select people to get upgrades for a reason outside of maintenance.

The good news is that many moves are being sent to Disney resorts with the exception of certain cases, like deluxe stays and moderates who have no option prior to CBR opening.

How would you decide you ask, just upgrade the owners who have had there booking cancelled because of the 50% rule if they wanted say a 1 or 2 bedroom using more than 50% but had it cancelled give them the upgrade and give those from values studios. Not 1/2 bedrooms or GV that's like a kick in the teeth.