AP Only Info Thread Reservation System /Extensions / Refunds

[1lilspark]

See this does not seem right at ALL. It should work like the rolling 7 days, which is independent from your resort reservation. I would expect Disney to clarify this.

That’s what I assumed would happen ... I’m just going with what another TA affiliated park blog said maybe I’ll just play around if you can edit/modify resort reservations and your not 100% locked

if that's the case that would truly be horrible.
On the bright side I just booked a SW park reservation for tomorrow, maybe that will be the availability at WDW

wishful thinking

 

[TxMickeyLover]

If I'm reading correctly, we will still get the extension, even if our passes expired in March? I think it was the 15th, but it was definitely after the parks had already closed. It's disappeared from MDE, so I can't see anything. Do I need to call or will they reappear on my account?

 

[MouseEarsMom33]

Deleted

 

[yulilin3]

If I'm reading correctly, we will still get the extension, even if our passes expired in March? I think it was the 15th, but it was definitely after the parks had already closed. It's disappeared from MDE, so I can't see anything. Do I need to call or will they reappear on my account?

you will get the number of days your pass was active to the day the parks closed. And they have been coming back since Wednesday, no rhyme or reason when they appear back on MDE

 

[osufeth24]

If I'm reading correctly, we will still get the extension, even if our passes expired in March? I think it was the 15th, but it was definitely after the parks had already closed. It's disappeared from MDE, so I can't see anything. Do I need to call or will they reappear on my account?

Were you full paid or monthly payment

 

[emmabelle]

I just looked and our Platinum passes which originally were set to expire on 10/25/20 will now expire on 2/19/21. I guess I’ll take the extension even though we had to cancel both our May and June trips. At least now I’m covered for our annual February trip.

 

[yulilin3]

Just got the AP general information email

 

[MouseEarsMom33]

Don’t forget we are also getting a magnet.

I thought the magnet was a joke. I just got the Passholder email. Haha!

 

[osufeth24]

Wonder if it's the orange bird magnet

 

[TxMickeyLover]

Were you full paid or monthly payment

Paid in full.

 

[Runnsally]

Paid in full.

you either get 3/115ths of a regular magnet or a magnet 30 times smaller than usual...your choice

 

[HarvardAce]

I quickly searched through this thread and didn't see an answer, but apologies if this has been asked and answered. Our new expiration date for our APs is December. In addition to trips this year, we also have a trip scheduled for February. Our intention was to renew our APs instead of letting them expire and then starting a fresh clock in February, since we have no plans to take a trip the following Dec->Feb (we might as well save on the renewal price vs. the new price). However, we can't renew until 60 days out from our AP expiring, which is in October. Does that mean that we won't be able to make a park reservation until October, since we won't have valid tickets for our Feb trip until we renew our APs? Is there any way around this?

This would also be true for our August trip, but we're doing DVC for that and won't be able to book that until September, and hopefully by next August this won't be a huge issue.

Edit: I suppose another option would be to take the refund option on the APs (which would reset our APs back to right after this coming August trip), and then buy new APs to start in February. How much of the APs are they refunding? If that's more than the discount for a new AP, then that might make more sense.

 

[Cliffside]

That doesn't make any sense........ my pass expired in april originally, and as such (I counted, i lost 22 days), if the park opens on July 11th my pass should expire sometime around start of August. So how am i supposed to renew if they aren't even gonig to "populate" the extension until October???

Yes very confused about October? my pass was originally going to expire at the end of April and now has a end of August extension. Definitely no extra month. We have a trip in September and it would be nice to have the extra month. I didn’t renew at the time because everything is so uncertain and DH does not have tickets.

 

[yulilin3]

I quickly searched through this thread and didn't see an answer, but apologies if this has been asked and answered. Our new expiration date for our APs is December. In addition to trips this year, we also have a trip scheduled for February. Our intention was to renew our APs instead of letting them expire and then starting a fresh clock in February, since we have no plans to take a trip the following Dec->Feb (we might as well save on the renewal price vs. the new price). However, we can't renew until 60 days out from our AP expiring, which is in October. Does that mean that we won't be able to make a park reservation until October, since we won't have valid tickets for our Feb trip until we renew our APs? Is there any way around this?

This would also be true for our August trip, but we're doing DVC for that and won't be able to book that until September, and hopefully by next August this won't be a huge issue.

correct. You need a valid ticket to make a reservation for each day

 

[CJK]

I've missed the last few pages, so please forgive me if this has been addressed. Based on what I've read so far, we can either decide to add another month to our AP's (to be done in October) OR get a partial refund. Is that correct? We're paid in full. Our current AP's were only good for 5 weeks before WDW closed. Do we get a refund for the 4 months the parks were closed? I'd rather just cancel the AP altogether.

 

[lorenae]

Yes very confused about October? my pass was originally going to expire at the end of April and now has a end of August extension. Definitely no extra month. We have a trip in September and it would be nice to have the extra month. I didn’t renew at the time because everything is so uncertain and DH does not have tickets.

I just saw this in the new updated information, though:

If you are an Annual Passholder that has paid in full, your options include:

• You will receive a one month extension to your pass (unless you choose one of the alternative options below). This additional month will automatically be processed and visible in your My Disney Experience account in October 2020.
• Alternatively, and in lieu of the one month extension, Passholders who have paid in full may choose to cancel their annual pass and receive a partial refund.

I don't want a one month extension- they'll have been closed 4 months and then only by reservation (and no park hopping).

My expiration date of 12/4/20 did not change in MDE. I canceled two trips, and two day trips during the closure.

Where are people getting their passes extended, when my didn't extend at all?

 

[mitsukoshi samurai]

You can do that now, cancel the ap completely

 

[DavidNYC]

For APs paid in full, I think a partial refund is a refund for the time that both your AP was active AND the parks were closed. So if your AP is set to expire 8/25 and you take the partial refund, you will receive a lump sum based on the type of pass you have taking into account black-out dates AND your pass will be active from 7/11 through 8/25. You do not get the one month extension.

I doubt the alternative is true and the refund in the above example would extend from closure to 8/25. Not sure why WDW would do that version unless they really want to reduce the number of potential guests.

That is not how it's stated on the website nor what was confirmed by Guest Services when I called. If you want to cancel your pass - you get a refund from the day the parks closed through the expiration on your pass.

 

[DavidNYC]

I don't want a one month extension- they'll have been closed 4 months and then only by reservation (and no park hopping).

I don't think that's what it means. I think if you accept the extension rather than a refund, they will add one month on top of the extension that you're entitled to - so you'd get 5 months extension instead of 4.

 

[lorenae]

I don't think that's what it means. I think if you accept the extension rather than a refund, they will add one month on top of the extension that you're entitled to - so you'd get 5 months extension instead of 4.

I hope that's true, then- I'm planning a trip late April/early May if we can. My pass would still be good for a portion of that (and I can move the trip up a few days). But this isn't what it says.