wanderlust7
DIS Veteran
- Joined
- Mar 10, 2015
Did you ask about the ticket upgrade thinking you’ll get it through Delta Vacations? Wanted to report back that I had no luck upgrading the Delta WDW tickets from flex to dated. Flex to dated wasn’t the issue - CM told me I could as well (as long as the value was more). It was tickets from Delta going from flex to dated that was the issue it seems. The second person I called said it can only be done at a ticket office.
I linked the tickets in MDE and can upgrade them there. I just can’t go to dated, so they’ll stay flex. I won’t be saving as much, but I’ll use my stash of discounted Disney GCs.
Also wanted to report back about getting the tickets from Delta. I had totally forgotten that they send out the tickets 60 days before for onsite stays. I’m at 4 months out. I remembered this as I was on hold on my HUCA call. But I lucked out with someone who was willing to make things work for me. 3 calls on her end to the ticket office. With me stressing to her that I need it linked, FP opens at 7 am, I don’t want to be disadvantaged, etc, etc. She got the ticket office to push it through. Said email would come within a week, but I got it in 15 min.
Quoting myself. Another update on my ticket upgrade saga. Tagging @apollodi just in case. Turns out it IS possible to go from flex to dated for a Delta Vacations package ticket! I just didn't reach the right people. The internet help desk at 407-939-7765 transferred me to ticketing and they were able to do it! Cost to upgrade was a little more than I expected, but less than the upgrade if it stayed flex. I wasn't about to argue though!
This was after I tried to upgrade online (with it staying flex), but it errored out after I hit purchase. After that, every which way I tried (different browsers, on app, on phone browser, incognito) all just errors. So then I searched for good phone numbers to call and came across that one.
Lesson of the day - don't just HUCA the same number, try different ones!