wendow
We create happiness.
- Joined
- Feb 11, 2012
Awesome! I'm happy for you, and hope we can report more positive DP's from the rest of us!Haha, unfortunately no. In fact I wasn't even sure I was understanding him correctly when he was talking because he had such a thick accent. Phone calls like that make me sooooo stressed out! LOL! It took about half an hour but I was on hold most of the time. I was quietly mouthing to my best friend sitting next to me "OMG I dont think he's going to charge me the points!" while she was going "Shhhh! They might be listening!". As soon as we hung up from that call she called Chase to get the points manually added for her referral to me that we could never get to work (she SM's and they said to call after approval and they would manually add it) We were like giddy school girls when we got off the phone.
Honestly for all the doom and gloom surrounding those travel packages it seems that for the most part they are still allowing upgrade. I have been stalking the flyer talk thread for days while I waited for my points to post (little did I know I wouldn't need them!). I think the most important thing is to know going in how many points you need to pay to upgrade, along with the points you've paid already, how many the room would cost for 7 nights, etc because it seems like there is a huge variation in the CS reps knowledge and they may try and offer you X so you need to have solid numbers already in front of you so you can not get confused and be confident in saying 'no' and doing a HUCA. I was very confused with the first guy that said he would cancel my cert for 45k and then I would re-buy the nights portion of the package in the category I wanted for 105k. I couldn't figure out where he was getting his numbers from and I had a feeling it wasn't going to work in my favor but felt too on the spot to calculate it out with him on the phone.
Our package is in my dh's marriott account so he will need to call...hoping there isn't too much HUCA...cause he won't be happy! When I check the cert in his marriott account, it shows it is for a cat 6. I expected that to change after 9/18 since Marriott had said all the upgrades/changing over would be done by then. So, it's weird to me that it still shows as a cat 6 cert. It should say cat 1-4.