PrincessWithABlaster
DIS Veteran
- Joined
- Jan 1, 2016
The bigger fail is their "thought process" to put it nicely. According to the woman on the train who took the video, the door was broken in the station. It would not shut. Maintenance came to work on it and failed. So they just jammed it shut to get the train moving. They no sooner left the station when the door opened. Clearly the safety mechanisms don't work or don't exist as we think.
That train should have been pulled from service in the station. The decision to let it go, knowing there was a problem, knowing it could fly back open was a major failure. Everyone who says "oh well stuff happens and breaks" .............. NO ............ this was broken in the station and Disney CMs let it roll out broken with guests in it. At the VERY LEAST they should have moved those guests to another car and slapped a do not use sticker on it until they had time to really work on it.
I don’t know how hard it is to take a monorail off the line but taking it out of service is absolutely what they should have done. PP have reported issues with the doors on the red trains in the days leading up to this. Why was it back on the track? Any one know how many spares there are on a given day? I know it’s less than there used to be but we stayed at CR and Poly the last two years and there seemed to be a reasonable number cycling thru.
I assume they were trying to avoid a prolonged delay and I’m sure the pressure on them was high to get it going again. Those are situations where stricter policies are needed.