Familyof4lovesDW
DIS Veteran
- Joined
- Feb 12, 2010
The quality was definitely down from years past when we were there last week. They did not use any product at all. The process was much faster than in past years as well. I feel they went with fast quicker options to get the kids in and out so they can have more customers. We has a 2pm appointment and they were on time, where in years past, they were always running late, so this was the only positive. We were in the dressing room at 2:02 and were done at 2:28. All of our pictures at the studio were done by 2:37. My husband who went elsewhere with my son, could not believe how quick we got finished. We had an 8am appointment in past years and were just getting to the studio around 9. It was really disappointing to have the hair style last for a day. The hairstyle lasted for several days in past years. My child would take a bath without washing her hair. The thing I found strange is that they gave us shampoo this time, but yet didn't use any product.