princesslayla
Mouseketeer
- Joined
- Apr 11, 2007
When we checked in last week, we were assigned a handicapped accessible room, which we did not request nor did we need. I visited the front desk and informed the cast member that we had no shower stall or drawers under the bed for our clothing. Our bathroom consisted of the shower/tub combo, vanity and toilet in one room. This was an issue for us as we were counting on the two showers and the separation each provided.
The cast member informed me there were no other rooms available and awarded me a $200 room credit. Yes, this was unexpected and welcomed. However, I was still bummed as I used my points for this room for the "bathroom benefit". I chose not to press the issue any further as I did not want to upset the kids or my husband.
Does anyone know if have any further action against DVC? i.e. point refund? Has anyone experienced a similar issue?
The cast member informed me there were no other rooms available and awarded me a $200 room credit. Yes, this was unexpected and welcomed. However, I was still bummed as I used my points for this room for the "bathroom benefit". I chose not to press the issue any further as I did not want to upset the kids or my husband.
Does anyone know if have any further action against DVC? i.e. point refund? Has anyone experienced a similar issue?