Call 407-560-PASS. They'll straighten it out no problem.
Same thing happened to me. I could register but wouldn't let me add my husband from the drop down menu. Error message said I had too many people in my party but it was just me.
i called. twice. they said there was nothing in their power that they could do for me about this. it was a glitch in the system and there is no one that can help me (x2 calls). They were going to give the call to an "escalation team" to get back to me in 48 hours but I already see the event is sold out for August 5 (the date me and DD are registered for). Looks like the 2 of us wont be going without DH.
Once he started forwarding me the emails I took over his email lol. We have all our emails connected through google so I just check his periodically now lol.
I keep telling him that he has been graced by the Disney Gods with these emails.
That's the first email. There was a 2nd email today that contains the dates.How do you find out the dates of this event? I got the email, and when I click on the link it brings me to the page for Passholder Extras, but when I click on the arrow for V.I.Passholder Nights, it just brings me back to the same page with no dates.
He said he is going to forward the emails. If he doesn't, he's going to get an ear full!
No. I called but they said the event was sold out and nothing they could do. He's not that crazy about going so I'll have fun by myself.Just wondering if you ever got this resolved?
Me too! Very excited!Woo hoo got in for Sept 6th! This Sept trip is full of awesome stuff and I cannot wait!
We got in for the Magic Kingdom event on the 5th.
We were at Epcot that day so we are just going to park hop over around 8ish. Hope it's worth doing as we were planning on snacking around the world showcase that night so we will have to give up a little of that time, but we have been AP holders for 4 years now and have never been around when they do special AP events.