Classic! "Bridging doesn't exist and it can't be done. . . . but just this once, I'll do it for you special"
It's not so much about what we know. It's about finding a CM who has the knowledge and experience to do it for you. I knew what my upgrade was supposed to be, but both the CM and supervisor held firm at the 65.00 PP, so I didn't do it. It wasn't that big a deal. I just went elsewhere.
That's inaccurate. Package tickets still need to be bridged.
Think of it this way: Disney's ticketing department knows how much they sold the ticket for. If you purchase it directly from them (not as part of a package), then they know exactly how much credit to give you. But if you bought the ticket from someone else, either a third party or Disney's travel department, then they don't know how much you paid for the ticket. See, they know what they charged that third party (and their own travel department is a third party since it's a separate business unit), but they don't know how much you paid that business for the ticket. Now, would it be fair to only give you credit for how much they originally charged some unrelated business? Of course not. So, they "bridge" the ticket. "Bridging" is the process of bringing the ticket's value up from the price they charged to the current posted price for that same ticket. If they're charging more for the ticket than it cost when you bought it, you avoid the price increase. When buying discounted tickets, the bridging process locks in your savings.
you came off cynical, pardon me. Have a magical day.
On July 12 at MK Guest Relations I tried to upgrade to a Platinum AP. I left in tears of frustration after standing for nearly TWO hours. The CM ultimately wouldn't sell the AP to me because I couldn't verify my address. My address didn't match the address Disney had for me. Yeah, right. Later, I learned he was looking at the address for the Contemporary. Nope, don't live there. Anyway, the next day, at the same location, a different CM charged me a FULL $568 less. That's just crazy!
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Guest Services at Epcot price-bridged my Park Savers tickets last month. Worked like a charm! In and out in 15 minutes! I guess the CM "broke the rules", LOL!
No, just know your numbers (what it should cost) and be prepared to walk away and try another window if the cm gives you the wrong number
I don't believe the terminology should matter though I would probably say the second. Just know how much it should be and be prepared to either ask them to check their numbers, ask for a supervisor or walk away.
That's just asking for trouble. Just say that you want to upgrade your tickets. Do your homework and know in advance how much they should charge you (the difference between the full gate value of your ticket and the pass you're buying.) And if the CM tells you a higher price than you calculated, just walk away and attempt the transaction at another guest services window.
TLS covered it, and I would add The first rule of price bridging is: you do not talk about price bridging.
