Upgrade fail

[hillg1868]

Guest Services at Epcot price-bridged my Park Savers tickets last month. Worked like a charm! In and out in 15 minutes! I guess the CM "broke the rules", LOL!

Yeah disney is going to turn down you upgrading to an annual pass cause that will give them more money and they don't need anymore!

 

[TAK]

Is there some meaning behind the term "bridge" that many of you all are using, that I don't understand?

We're visiting WDW in December. We've already paid for our package, which included 7 days of park tickets, purchased right on the Disney web site. I was under the impression that we would be able to upgrade to APs while we were there and have the cost of the tickets deducted from our AP cost -- I thought this was a no-brainer. It's not? Or does "bridging" mean something else?

(Sorry. Confused.)

 

[wilkeliza]

Is there some meaning behind the term "bridge" that many of you all are using, that I don't understand?

We're visiting WDW in December. We've already paid for our package, which included 7 days of park tickets, purchased right on the Disney web site. I was under the impression that we would be able to upgrade to APs while we were there and have the cost of the tickets deducted from our AP cost -- I thought this was a no-brainer. It's not? Or does "bridging" mean something else?

(Sorry. Confused.)

Bridge is for discounted tickets or tickets purchased before a price upgrade. Package tickets do not need to be bridged they are just upgraded. You will receive the credit of a 7 day ticket towards your upgrade to an AP. Just know before hand what the difference should cost you so you can be sure you paid the right price. I think that is just being a good consumer and not 100% necessary.

 

[rlduvall]

Op, I have had the absolute best upgrading luck with the guest relations at the international gateway outside of Epcot. They have NEVER told me something that I knew was incorrect!!

And that's the only place I've ever had trouble getting it done. The CM told me it wasn't possible, never has been possible. She even brought over a long time employee to confirm - who said it couldn't be done either. The first CM told me that if "she" - the long time employee - said it couldn't be done, it couldn't be done. I knew pressing the issue would be futile, so I just smiled, thanked them for their time and got it done at the MK properly later that night.

 

[rlduvall]

Yeah disney is going to turn down you upgrading to an annual pass cause that will give them more money and they don't need anymore!

That isn't what the majority of us are saying, i.e. that Disney wouldn't take our money to upgrade to an AP. We're saying some CMs refuse to bridge the price from what we actually paid for a ticket [usually at a discounted rate] to what the current cost of that specific ticket is. It's usually a substantial savings for us, not Disney.

 

[Gillyrose779]

Love Guest Services at Epcot's International Gateway- We have upgraded to AP's, with bridging, and Florida resident APs using our utility bills. Always easy and quick- they seem to really know what they are doing there.

They even bridged a ticket I had not used yet. I wanted to upgrade an older ticket for my MIL- I believe it was an older 4 day and I upgraded to a 7 day hopper. My MIL had not arrived yet so the ticket was unused and they bridged it for my anyways.

 

[Anal Annie]

Just curious if I've missed something - was there another price increase recently, like in the last day or so that I missed reading about? We recently bought the parksavers tix and plan to upgrade DH and myself to a DVC Gold AP in Sept. and our DS possibly in January. My math adds up to $117.15 per tix that we should have to pay at the time of upgrade as the value at the time of purchase was $467.53 and we paid $387.46 ea. It was my understanding that when we go to Guest Services (will be at Epcot) they will scan our magic bands and see the value of our hoppers as $467.53 and when we say we want to upgrade to the DVC Gold AP they should charge us the additional $117. This is the first time we've bought tix from a re-seller.

I do have another question tho. I know there's been discussions on whether or not we need to actually enter the park first before upgrading. Either way, I was wondering tho - if we enter a park on our first day and then wait to go do the upgrade on the 2nd or 3rd day which day will actually be the AP renewal date? Will it go by the first day we used the orig. tix or by the day we actually do the upgrade on?! TIA

 

[Pixie Dust ✨]

What is with all the weird posts on this thread? It's like reading something from the bizarro world. Price bridging has been around since the dawn of time & is not against the rules. Also, everyone on this board knows more than phone CMs.

 

[Missyrose]

Also, everyone on this board knows more than phone CMs.

But apparently that makes us overly cynical for knowing that.

 

[TinkLoverSam]

Just curious if I've missed something - was there another price increase recently, like in the last day or so that I missed reading about? We recently bought the parksavers tix and plan to upgrade DH and myself to a DVC Gold AP in Sept. and our DS possibly in January. My math adds up to $117.15 per tix that we should have to pay at the time of upgrade as the value at the time of purchase was $467.53 and we paid $387.46 ea. It was my understanding that when we go to Guest Services (will be at Epcot) they will scan our magic bands and see the value of our hoppers as $467.53 and when we say we want to upgrade to the DVC Gold AP they should charge us the additional $117. This is the first time we've bought tix from a re-seller.

I do have another question tho. I know there's been discussions on whether or not we need to actually enter the park first before upgrading. Either way, I was wondering tho - if we enter a park on our first day and then wait to go do the upgrade on the 2nd or 3rd day which day will actually be the AP renewal date? Will it go by the first day we used the orig. tix or by the day we actually do the upgrade on?! TIA

It will renew on the date you first used the tickets

 

[TAK]

Bridge is for discounted tickets or tickets purchased before a price upgrade. Package tickets do not need to be bridged they are just upgraded. You will receive the credit of a 7 day ticket towards your upgrade to an AP. Just know before hand what the difference should cost you so you can be sure you paid the right price. I think that is just being a good consumer and not 100% necessary.

Thank you! I've never bought discounted tickets so I didn't know what the term meant. Much clearer now. My DH is an accountant so I'm sure he'll figure out to the penny what the credit should be -- but I think you're right, that's just being a good consumer.

 

[jkh36619]

What is with all the weird posts on this thread? It's like reading something from the bizarro world. Price bridging has been around since the dawn of time & is not against the rules. Also, everyone on this board knows more than phone CMs.

I found this thread informative. But thanks for looking out for everyone.

 

[ksinniger]

If a ticket is purchased directly from Disney (not part of a package, or from a reseller or outside vendor), at a standard gate price, it's not eligible to be price bridged (even after a price change). The computer actively won't do it through the standard procedure - we get a message like "ticket not eligible" or something, I don't recall the exact wording. (I tried it once just out of curiosity.)

Would the DVC member price be considered a "standard gate price"? If I purchased my tickets through the DVC member service site and got the slight discount they offer, will those tickets be bridged? Or will that count as being "purchased directly from Disney" and therefore not eligible for bridging. (By the way, many thanks to you rct (and others) for answering all these upgrade/bridging questions!)

 

[Anal Annie]

It will renew on the date you first used the tickets

Thank you.

 

[Anal Annie]

Would the DVC member price be considered a "standard gate price"? If I purchased my tickets through the DVC member service site and got the slight discount they offer, will those tickets be bridged? Or will that count as being "purchased directly from Disney" and therefore not eligible for bridging. (By the way, many thanks to you rct (and others) for answering all these upgrade/bridging questions!)

The only DVC discount on tix is for the various AP's and AP renewals so there's nothing to bridge. They don't offer discounts on hoppers. So if you buy thru DVC you're already buying AP's.

 

[Dan Murphy]

What is with all the weird posts on this thread? It's like reading something from the bizarro world. Price bridging has been around since the dawn of time & is not against the rules. Also, everyone on this board knows more than phone CMs.

But remember, there may be some here who have never upgrdded/bridged or who have upgraded but were not correctly upgraded by the cm and that becomes their basis of knowledge as to what the process is, even though probably incorrect.

 

[DG-12]

There are tickets that cannot be upgraded or bridged.
Certain, specific, discounted tickets.
Youth Education Series cannot be upgraded or bridged Group tickets cannot be upgraded or bridged. Travel Agent tickets can no longer be bridged or upgraded. My understanding is/was that the computers did not used to distinguish between types of tickets when people went into guest services. Now, the computer can tell the CM's the ticket type and will simply not allow changes to certain tickets.
Whether or not they have always done it and whether or not they still do it are two different things.
I had clients going down with Youth Education Series and those absolutely could not be changed in any way and when they found out Disney's suggestion was to cancel their Youth Education portion of the trip and repurchase tickets. So, long story short, disney does have some tickets that cannot be upgraded or bridged.
I think people need to read the fine print carefully before buying their tickets.

 

[alex9179]

There are tickets that cannot be upgraded or bridged.
Certain, specific, discounted tickets.
Youth Education Series cannot be upgraded or bridged Group tickets cannot be upgraded or bridged. Travel Agent tickets can no longer be bridged or upgraded. My understanding is/was that the computers did not used to distinguish between types of tickets when people went into guest services. Now, the computer can tell the CM's the ticket type and will simply not allow changes to certain tickets.
Whether or not they have always done it and whether or not they still do it are two different things.
I had clients going down with Youth Education Series and those absolutely could not be changed in any way and when they found out Disney's suggestion was to cancel their Youth Education portion of the trip and repurchase tickets. So, long story short, disney does have some tickets that cannot be upgraded or bridged.
I think people need to read the fine print carefully before buying their tickets.

True.

However, even when someone has a ticket that does qualify for bridging they can encounter issues doing so. That was my case.

 

[DG-12]

True.

However, even when someone has a ticket that does qualify for bridging they can encounter issues doing so. That was my case.

Totally true, there are times when mistakes can be made.

I wasn't speaking to a certain person when I responded- more of the commentary along the lines of- Disney has always done this and they still do it. They will still do this with specific tickets but the loopholes have been closed for other types of tickets.

 

[Missyrose]

Would the DVC member price be considered a "standard gate price"? If I purchased my tickets through the DVC member service site and got the slight discount they offer, will those tickets be bridged? Or will that count as being "purchased directly from Disney" and therefore not eligible for bridging. (By the way, many thanks to you rct (and others) for answering all these upgrade/bridging questions!)

Are you talking about the 25th anniversary tickets DVC had available for a limited period of time? Those tickets can only be upgraded to APs, you can't add days to them. But you only get credit for what you paid for them, they aren't bridged when upgrading to an AP.