Originally posted by Alex
Actually Montessori that is EXACTLY the problem. If just 10 or so AOL members decide that they don't want to get the notifications and just click the spam button because they can't be bothered to unsubscribe from the board.
Trust me, I have spent MANY hours talking to the AOL spam techs. Truthfully they are very frustrated. They admit that they are blocking as much good email as spam. Spam is the numbe one customer complaint though and they have to try to stop it.
I understand what you are saying, Alex.
I think AOL should give up on Spam Control until they can figure out how to do it right.
I have a lot of important email go directly to the Spam folder, and still plenty of Spam gets through.
But, the problem isn't EXACTLY what the other poster stated.
I, myself, never accidently reported good Email as Spam, causing all emails from that site to be viewed as Spam. If that was the case, I could go to my Spam controls and fix the problem.
Also, when I don't receive Email notifications from the Dis (sometimes I do, sometimes I don't), the emails can't be found in the Spam folder. I don't know what's up with that.
I don't care about the notifications anymore but I do care about many of the other important email that gets sent to my Spam folder.
My address book is a mile long now, as that's the only way to be sure to get certain emails, and I have to check my Spam folder often to see what good stuff has been put there.
AOL needs to fix the problem.