I purchased a phone, case, and other accessories at best buy on May 16. I received my shop email a couple days later with 19sbs pending. Such an odd number, even if the phone would not count, my other items would have been more than 19. I did not receive the bonus either. Just got back from vacation and sent in a ticket asking for 3121 sb, 1621 from the purchase (total was 820 *2 sbs-19 sbs that are pending) and 1500 from the bonus). Within 30 minutes I received all 3121 sbs. Just wanted to let everyone know in case you get a weird pending sb from a best buy purchase, put in a ticket. I did add the picture of the email they sent with my purchase price. I did not do swagbucks at all on vacation, so this was a nice bonus!