We still cannot get nCraves at home. I have tried the FB page to ask for help and I put an email into the company. I am going to try another email. We have not been able to run nCraves or Watch from home since February, that seems like a really long ban. I have tried other browsers, clearing history, etc.
Have you tried doing a full reset on your modem?
For awhile I had very few ncraves (like it currently is now for almost everyone I believe) and just as a fluke had to reset the modem for another reason and 'poof' I was back to a full supply (this was back during like October/November when a shift to like 3-4 would be really noticeable when we were getting tons of regular 5-7 SB ones that could be run with the good AYCE)
Might be worth trying that just to see?
I actually thought about doing it sometime this week just b/c I've not seen Binocular Girl or TTG in weeks and have seen a few people post about having them and figured maybe it was a worth a shot in case that brought them back for me.