Shanti
Momketeer
- Joined
- Nov 29, 2015
It seems like Disneyland Paris doesn't really want my money at times. It is really hard for me to get them on the phone, due to a combination of their short call center hours and the fact that I'm an American living in the Central Time Zone. Plus, their real call center hours are shorter than the ones listed on their website. It says the call center is open until 7pm today (Saturday), but when I called today, doing the hassle & wait of transferring the call from WDW again, I got a message saying that their call center was only open until 5:30 today, so I missed them yet again.
I've already booked an expensive vacation package through them, and was calling to get a quote for how much a club-level upgrade would cost. All of this fuss, just to get a price quote. Since it's so hard to call, you'd think they could at least publish the prices online like WDW does.
So frustrating! This is not good customer service.
I've already booked an expensive vacation package through them, and was calling to get a quote for how much a club-level upgrade would cost. All of this fuss, just to get a price quote. Since it's so hard to call, you'd think they could at least publish the prices online like WDW does.
So frustrating! This is not good customer service.