Is anyone able to get through on the dedicated booking line?
It just seems to go from 'We are closed' straight to 'We are not able to take anymore calls at the moment'... ? been like this for me for 3 days now.
I got through no problem around noon yesterday. Got the message that they were experiencing heavier than normal call volume, but no estimated wait time was given. A CM picked up within 10 minutes, I was honestly shocked!!
I was able to schedule our portrait session, and she moved around our bridge training to accommodate. I also asked if one night was a more “formal” dinner and she said no (she had been on a CM test voyage). She mentioned that there were people really dressed up and people in costumes and everything in between.
She also mentioned that the people that had the best experiences remained engaged with their data pad and made sure to keep advancing their story. She said that she, personally, wasn’t as engaged the first night as she was too busy exploring the ship, but then did not have the same story moment opportunities on Batuu that others did because she hadn’t advanced her story enough the night before. So just a heads up to remain engaged!
I also confirmed that those arriving by private vehicle would have valet parking included with their stay. Those arriving from other resorts on-site needed to transfer at Disney springs. And she honestly recommended an Uber over doing that.
Finally, I asked when we could arrive (wasn’t sure if we’d have “boarding times” assigned like
DCL) and she said we could check in any time after 1 - and that there is “unstructured time” on the ship until 4 where you can drop off your bags, enjoy lunch, snd start exploring!!