I went from Disney Deluxe, to Moderate, to Pop, and now I'm off site because I can get far more for my dollar. The end for me was the disgustingly dirty floors at the hospital rooms at Pop Century.
Use the flash light on your phone and look under the beds. You'll see dead bugs, food and God knows what from other guests. If you walk around the room in your white socks they turn black from all the dirt. That never happened when the rooms were carpeted. If you talk to housekeeping they say they only have a dry swiffer to clean the floors very quickly... and the front desk will offer for you to change rooms to another Pop room that is just as filthy.
No thanks.
Disney has COMPLETELY given up on guest satisfaction. Their only interest is in how to make a buck and develop upsells for every single thing they can find. They don't give a flying fig whether that room you got conned into paying $250+ is presentable. They already got your money. I wouldn't be surprised if they offered everyday housekeeping in a well maintained room as an upsell. Don't believe me? Stay tuned. It's a whole new World and it's name is cash grab.
~NM