MinnieMSue
DIS Veteran
- Joined
- Jul 27, 2012
I'm getting a really weird error message (400620347) on both the SW app and the website and wondered if anyone else had this issue. I have two flights this summer and it's only appearing for one. On the app, I can't even look on the reservation when I click on it. On the website, I can click on the website but then can't change anything (add EBC, change the flight, etc.). I called and the CS rep said there's no issue with the flight or reservation. I googled and it seems it's an issue with a number of people on the SW forum but there's no solution. Deleted and reinstalled the app and same thing happens. My big worry is that I won't be able to check in for the flight or print my boarding passes. We're still two weeks out and I'll call back and try to talk to someone in IT. But I just was posting here in case someone else had this issue.
Yep that’s me! I fly June 2 and that flight - no matter how I try I cannot access my info. My return is fine. I did modify my original flight and I believe that is the problem. Ever since I did that I have no access to it. Just get the error message. I called and they confirmed my flight for me so I know it is ok. They didn’t seem to care at all about the issue. I also did twitter chat and she confirmed my flight but also didn’t care at all about the issue.