I agree with all this. It is def not a must do for us food wise. The plus is a TS, fresh made meal for a reasonable price for the MK. With my AP discount it is a better value than most QS, which in MK is quite low quality.We went first week of December last year but had reservations. It was our first time and I really don’t know why. Food was OK. Pretty classic menu and prices were not bad. I do remember loving the onion rings! I thought the tables were pretty close together which could bother some people but didn’t bother us.
My DD was a greater at the podium at Hollywood and Vine as part of the College program. I was shocked at how ugly some people were towards here even when she explained that she had no control over who was seated when. The stories she told were shocking, ha!I've found, particularly at The Plaza, that guests are at the mercy of the "seater," you know, that one who paces around the restaurant with a tablet, and that the people at the podium are only there to read the screen(s) in front of them, and not to make any kind of decisions. If it ain't on the screen, it ain't happenin'. It's like talking to a human app. Joining the waitlist on the app, if that is available, as oftentimes they fill up, is your best chance.
I'm sure, and I blame management for that. They put the hosts at the podium as the first impression of the restaurant, like they have any decision-making power. A little bit of autonomy would go a long way, but Disney has the mentality that everything has to be standardized, from the most casual sit-down all the way up to the 2nd Floor Guard at California Grill.My DD was a greater at the podium at Hollywood and Vine as part of the College program. I was shocked at how ugly some people were towards here even when she explained that she had no control over who was seated when. The stories she told were shocking, ha!