kwilliamsrn
Mouseketeer
- Joined
- Jul 16, 2008
Ok so we have planned this nice family vacation for the four of us for our 2 DD's B-day, planned for a year and made all of our dinning ressies 6 mos in advance, never mind the fact tat we are spending a fortune even with the discount.
DMIL and DSIL with her DD 2 1/2 surprised us and will be coming for a few days when we will be celebrating. So I called to add the three of them on to the birthday dinner at CM's and was told it can't be done. And they won't let me bring my niece into CRT to sit on my lap on that same day. Now what do I do they are making this trip for my girls and I can not include them. I spent over an hour on the phone with Disney and all they would say was sorry.
I am so pissed off, and them on top of it when I finally gave up trying I said " just put me through to your survey system and let me off the phone" so the CM put me through to a supervisor ( on hold for 5 mins) and she had the nerve to ask me what is my issue. Well I lost it and Said" I have been on hold forever so don;t try and play dumb like you don't know my problem. I didn't ask for a supervisor, but I you can help me fine." She said no! I proceeded to rant and rave that this is supposed to be the year of what you will celabrate and I can't even celabrate my girls birthdays after spending close to ten thousand dollars total for all of this.
Please Help does anyone have any suggestions?
DMIL and DSIL with her DD 2 1/2 surprised us and will be coming for a few days when we will be celebrating. So I called to add the three of them on to the birthday dinner at CM's and was told it can't be done. And they won't let me bring my niece into CRT to sit on my lap on that same day. Now what do I do they are making this trip for my girls and I can not include them. I spent over an hour on the phone with Disney and all they would say was sorry.
I am so pissed off, and them on top of it when I finally gave up trying I said " just put me through to your survey system and let me off the phone" so the CM put me through to a supervisor ( on hold for 5 mins) and she had the nerve to ask me what is my issue. Well I lost it and Said" I have been on hold forever so don;t try and play dumb like you don't know my problem. I didn't ask for a supervisor, but I you can help me fine." She said no! I proceeded to rant and rave that this is supposed to be the year of what you will celabrate and I can't even celabrate my girls birthdays after spending close to ten thousand dollars total for all of this.
Please Help does anyone have any suggestions?