I'm normally really good about promptly posting by WDW cake pictures, but our trip last month didn't go as planned. I don't post a ton on Disboards, but for those that don't follow me on other sites...we were in a really bad car accident on our way to the airport. We were really lucky and able to walk away from it...so I pulled a lot of strings to still get us to WDW. I have to say...at this point, I was really looking forward to cake to cheer us up.
The first cake was mine...it was supposed to be Small World themed with Donald on top. They refused to dress him like he was from the south seas room even though there are numerous licensed Disney products with him like this. I was willing to go without it though since they saw my detailed sketch + written description and didn't say anything about not being able to honor the remainder of my design requests. This was the hideous mess I received...
I'm not sure why they used an edible image from
Disneyland, I don't know why the 40 Mickey head looked more like warped bunny ears, the hand painted details on the front are extremely sloppy and only in gold, and my request to have the various shapes in the queue details (i.e. white/silver/gold- triangles, rectangles, etc.) around the side and back were totally disregarded and replaced with odd edible images and strange piping...like some messed up edible image cake collage. They also made some weird sun around Donald and didn't bother using a bigger cake drum to try and add the very clearly requested Mary Blair concept art around the actual base of the cake. To add insult to injury...the cake flavor was wrong. The only bright spot- Donald was painted nicely and based on the $152 overall price tag (before the auto 18% gratuity)- they didn't charge us a crazy amount to paint him. I'm not sure which page of the thread has my actual sketch, but what I received was a horribly sad representation of a glorious idea.
My mom's cake the following day wasn't nearly this bad, but I still had issues. I knew they couldn't do the white chocolate carousel horse through the Contemporary bakery, but...
1. I said buttercream with fondant decorations...the whole thing was covered in fondant. I like fondant...make it and use it all the time for my cakes, but this cake was for my mom...and she hates fondant.
2. The measuring tape marks were sloppy. I know it's tiring to make tiny thin little hash marks, but if you're a professional cake decorator and it's part of the requested design... then that's your job. I'd let my hand cramp up and work on other things periodically just to ensure I was producing a finer looking product.
3. They told me the measuring tape was too slender to write the message to my mom. I realize they're used to writing things in large writing on the cake board, but if they put 2 & 2 together and thought about what I was requesting- it should have been very little problem to put the writing on the measuring tape...i.e. the way it appears in Mary Poppins. It's pretty simple-- get a fine tipped brush, food coloring, and look at a pic from the movie so you get the proper writing style.
Other than that- my mom loved it and it was a million times better than the disaster they gave us the day before. The all fondant part is significant though since I'm pretty certain that ramped up the price to the $55 + gratuity/tax we paid.
I make custom cakes on the side and I'd be embarrassed if I were responsible for these cakes. I think we're done with cakes at WDW for a LONG time. The Contemporary and the GF are the only bakeries that seem good with allergies, but I hate working with Pat. After these 2 cakes, I won't be paying the Contemporary for cakes any time soon. I will be sending in a complaint, but it's still pretty low on my list of priorities as we're still dealing with a nightmare of an insurance situation with the accident. In any event...I figured I'd share.