NOOOOOO
That's maybe the saddest thing I've heard all day! Tell you what, if we are both staying at the Poly at the same time I will come and clean your room for you.
Anything to help regain the Poly Love!!
You are so sweet! Don't get me wrong, love the resort, but we paid so much to stay, and noticed a lot of these types of thing this trip we have not in previous Disney visits. We did not get our room request, we got a new waiter at Ohana and it took over 2 hours to have dinner, noodles were brought out cold, he forgot the Carmel sauce for the dessert, etc. I know "first world problems", but it all added up and we paid nearly 50 percent more to stay at the Poly than we had previously. I hear they are raising it even more soon, adding more room categories (which make more rooms even pricier), etc. At first we thought maybe they just cater much more to DVC, but it was the DVC members telling me about this new contracting out if housekeeping, and how those in the bungalows (which are the most expensive) were getting skipped. When they came in, the job was done well...just more sporadic about service.
The next time you stay there, which you will of course because I'm going to clean your room
, try the boat to MK instead. We ended up never taking the monorail our last trip. The boat was so much more fun. It took longer for sure, but felt more like a ride and less like transportation.