As far as I know,
DAS does not operate at MHP. And you're right about most of the lines being fairly short -- I've never had to ask for a return time at a party. But DAS should work during the party's early entry hours.
I disagree about this. On the surface, Disney customer service can appear to be a monolith of strict rules and regulations. And, of course, any large company can have their fair share of bad apple CS employees (and that includes all the airlines, too). But once you pursue your case further with Disney, there are CMs behind the scenes who are very willing to take the time to work with you one on one to find a workable solution to your problem. We've had some very compassionate CMs work with us to the point of back and forth phone calls over a week, personal letters, refunds on non-refundable tickets, and follow up phone calls (which were not obligatory or mandatory in any way) to find out how we were doing. I would like to think that Disney customer service would be much more open on the surface if Disney as a company weren't such a target for so many scams and frauds.
Just bought our tickets for the 29th. This will be our 5th year for our family to attend the Halloween party. So excited! We had hoped to go to a September party this year but my husband and I both had thing in flux at work and had to wait till today to have days off confirmed and with all the Friday parties sold out decided to go for Monday the 29th. Now to get costume nailed down, one year we did incredibles, one year toy story, one year Star Wars and last year scooby doo. I’m leaning towards Phineas and Ferb family.
US customer service has been the complete opposite, most CMs there have been going above and beyond the call of duty to help. For example I was really looking for Donald Duck during the Anniversary year. Badly. Never found him. Paris would have shrugged at me and left me standing at the counter at Guest Services. In Disneyland a very nice CM at City Hall caught on I was from Germany, would likely not be returning before the Anniversary ended and had been chasing after Donald for 2 weeks. She really tried to move the earth so I could meet him. Her devotion was incredible.
I purposefully pulled up pics from the boards for reference to make sure we would be able to see the orb for fireworks, and in a reference pic a turret was circled and I was under the impression if we could see the turret we would see the orb...when in fact we had great parade seating but really could not have been worse for fireworks. haha. If I remember correctly we were (if facing the castle) on the right in between plaza inn and astro orbitor, on the outside curve. There was a ginormous tree in the way. It was still awesome, but providing the fireworks are the same, what landmarks do I need to look for to make sure the orb will be in view? Thanks!!
