ibjust had my stuff appraised it did not appraise out I swear Disney said they guaranteed anythingvwe bought from their preferred venders. Does anyone know who I should call?
I got a phone number for Disney if its within 60 days I left them a message we will see. 888-774-4768ibjust had my stuff appraised it did not appraise out I swear Disney said they guaranteed anythingvwe bought from their preferred venders. Does anyone know who I should call?
How about an insurance appraisal that's significantly less than the "deal" they said they were giving? We paid one "bargain" price (yes, I know there was still a mark up - they have to make money) in USD and it was appraised for that value in CAD, which was at about 75 cents to the dollar at the time. That's a huge difference and if that's a mark up for insurance appraisal, I really got screwed.What was the guarantee that Disney made? It sounds like you got authentic stones; they just charged you more than a wholesale appraisal value (which doesn't surprise me). You didn't REALLY think that you were going to be charged less than a piece of jewelry was worth, did you? Plus, an appraisal has a certain level of subjectivity to it. And, an appraisal for insurance/replacement cost is going to be higher than an appraisal for what a jeweler will pay you for it.
I remember listening to the port shopping pitch that was made on the Fantasy. I remember the 2 guys talking up how they recommended only certain stores (which just means that they probably get a commission on the sales), but don't remember them ever making a statement that anything we bought would have the value guaranteed by Disney.
OK, I'm still trying to understand where you think that Disney has any obligation to you. Jewelry "values" are so inflated; you always walk past jewelry stores with 40% off, 50% off, 70% off etc. sales going on to the point that if something is "worth" $400 I'd always expect to see a $1,000 price tag on it.How about an insurance appraisal that's significantly less than the "deal" they said they were giving? We paid one "bargain" price (yes, I know there was still a mark up - they have to make money) in USD and it was appraised for that value in CAD, which was at about 75 cents to the dollar at the time. That's a huge difference and if that's a mark up for insurance appraisal, I really got screwed.
I'm not the OP.OK, I'm still trying to understand where you think that Disney has any obligation to you. Jewelry "values" are so inflated; you always walk past jewelry stores with 40% off, 50% off, 70% off etc. sales going on to the point that if something is "worth" $400 I'd always expect to see a $1,000 price tag on it.
Did the Disney shopping agent (who I doubt is actually a Disney employee but is instead a company of their own who is paying Disney a fee) promise that your jewelry would appraise at or above what you paid? All I remember is that they promised that the stores that worked with them would offer their lowest prices to people off of the Disney ships and give special deals only to them. All they "promised" was that you would be getting a good deal relative to buying jewelry at that port. Since I'm assuming that jewelry stores that specialize in selling to tourists with enough money to take cruises view us all as potential easy targets with lots of disposable income, maybe your jewelry shop only overcharged you by 33% instead of overcharging you by 66%.
Regardless, what do you have in writing that says Disney owes you the difference between what you paid and what your jewelry assessed at? Don't say that you were verbally told that, because I don't think you heard the sales agent correctly.
I agree. When appraised, the diamonds were not the quality the company said they were.DCL Doesnot Directly guarantee The Value,but They Do state repeatedly in writing that the quality is as stated by the store. I'm my case that we not true. Diamonds were regraded in the US and they came in much lower on the grading. That is the fundimentsl issue for me. The sales rep from the boat met me at DI and confirmed the quality and value. Neither of which was acurate. We call that fraud here in the US. Apparently in Nassau it's just normal business.
OK, I'm still trying to understand where you think that Disney has any obligation to you.
Here is the Nassau shopping guide, perhaps the info here will help - http://disneycruiselineblog.com/wp-...2/Shopping-Guide-Map-Nassau-November-2017.pdf
I’m sorry. On something like this. With that much money. It seems like you failed to do your homework on diamonds. Costco seems to have a good diamond program and I can’t imagine spending that much when you have no guarantee.When I first started cruising in 2oo4 on DCL, we were told that if our purchases from DI did not appraise for at least what we paid, we’d get our money back as long as the appraisal was done within 30 days of debarkation. That, year my husband bought me a diamond tennis bracelet for $2,650. It was too long for my wrist so the extra was taken off and made into a pendant. State side, the bracelet appraised for $5,000 and the pendant was $600. Pretty good deal.
Fast forward to 2015. In none of the onboard talks nor on any of the literature do they claim to represent you the customer. They simply say this is the store they recommend. Bought a diamond wedding ring for $11,000 and luckily it appraised for the same amount state side. However, my son bought his future wife an engagement that appraised for $1,500 less than what he paid. The course of action that he would have had to go through for a refund was rediculous! It is written in very small print on the back of your receipt. You have to have it appraised by a gemologist that does not sell diamonds. Can’t find one, they’ll give you a list. In other words, very possibly a waste of your time. We will never be buying expensive jewelry there again.