Just another observation and way to think about this - in the past several years, Disney has made a number of strategic decisions that benefit Disney's bottom line while seeming to impact some folks in a negative manner, and these boards have had plenty of discussion about it.
Example - elimination of Magic Express and the luggage to room service has been a HUGE challenge for some folks with either wheelchair usage, disabilities, large family groups, and/or multiple car seats. That Disney decision, thought to be for $$ reasons, has caused lots of headaches/heartaches (and potential lost business) for/from families who either couldn't/didn't want to wrangle large family groups/strollers/wheelchairs from MCO. It caused certainly foreseeable problems; Disney did it anyways; and hasn't reversed course after plenty of negative feedback.
The "new"
DAS procedure was/is incredibly time consuming/challenging for many folks and was supposedly meant to help eliminate fraud and/or steer guests to the paid LL option. Again, challenge/pain for some/profit for Disney.
Resort room cleaning (dust allergies), Park Hopping restrictions (DAS users/kids who need naps/breaks); mobile order , limited menus (food allergies); paid Fast Pass (budget travelers) - all saving/making money for Disney at the expense of some group of people's ability to enjoy the park experience the way they used to.
I guess after watching so many changes implemented that had foreseeable negative consequences with little/no/super slow course correction from Disney, how are we surprised? They built two coasters, put one up, warehoused the parts for the other, and took over 5 years to build something they'd already built that doesn't "fit" large groups of people?