Steamboat Girlie
I WANT TO BE LOCKED IN THE DISNEY VAULT! "Huh-huh.
- Joined
- Sep 5, 2003
SEVEN! Jumping out of my skin!
Happy Birthday3 days until my Dream Birthday Double Dip!!! First cruise as GOLD!! TODAY to WDW and All-Star Music!!
Happy Birthday
Bon Voyage
Today!!!
But OMG the drama. Around 10:30 I went back to the front desk because no letter (I had texted my TA and she verified I DID have transfers from Music). That CM could not pull it up but manager was able to.
Pick up at noon, be there by 11:45, luggage around 8.
Fast forward to 6:15 this morning when luggage assistance called to verify my 6:30 luggage pick-up for check out! Uh, NO. He is all confused as there is a note about that in my file. (This is the second time I have had a weird note in my file resulting in an early morning call about checking out after visiting the desk about something. Definitely emailing the manager at the email on the letter they put on the bed on check-in day.) I explained I was going on a cruise and taking the bus from here and he wanted to know what time that pick up for luggage was. I said “Don’t worry about it. It is carry-on size. I will just take it myself.”
Called the number on the DCL bus pick-up in a panic and on the verge of tears. Spoke with a super nice and calming CM named Brittany who clearly saw it on my reservation and then pulled the list for Music to make sure I was showing on there. I am, and she verified all the info - noon pick-up (I knew the 10am the girl last night said was way too early), and info about luggage pick-up. Calmed me way down.
Juan called back to check about when I wanted my luggage pick-up and apologize for the other call. He was CLUELESS about the cruise bus luggage timing, so I reiterated that I will just take it myself.
I will likely head over to the main building around 9:30 and just read in the lobby. Just to make sure. This was such a smooth and easy process at AoA in February! Not sure how it is so screwed up at Music! Makes me wish I had done the fake flight at MCO and taken the bus from there.
Hopefully I’ll be on that beautiful ship today!!
You will be!
Glad you were able to sort out this ordeal but too bad you had to go thru it to begin with.
Sorry about my ignorance about this, but why would you go thru a TA? Wouldn't it be smoother had you done your booking with DCL?
Have an awesome trip!
Hope everything works out fine and have a magical time!Today!!!
But OMG the drama. Around 10:30 I went back to the front desk because no letter (I had texted my TA and she verified I DID have transfers from Music). That CM could not pull it up but manager was able to.
Pick up at noon, be there by 11:45, luggage around 8.
Fast forward to 6:15 this morning when luggage assistance called to verify my 6:30 luggage pick-up for check out! Uh, NO. He is all confused as there is a note about that in my file. (This is the second time I have had a weird note in my file resulting in an early morning call about checking out after visiting the desk about something. Definitely emailing the manager at the email on the letter they put on the bed on check-in day.) I explained I was going on a cruise and taking the bus from here and he wanted to know what time that pick up for luggage was. I said “Don’t worry about it. It is carry-on size. I will just take it myself.”
Called the number on the DCL bus pick-up in a panic and on the verge of tears. Spoke with a super nice and calming CM named Brittany who clearly saw it on my reservation and then pulled the list for Music to make sure I was showing on there. I am, and she verified all the info - noon pick-up (I knew the 10am the girl last night said was way too early), and info about luggage pick-up. Calmed me way down.
Juan called back to check about when I wanted my luggage pick-up and apologize for the other call. He was CLUELESS about the cruise bus luggage timing, so I reiterated that I will just take it myself.
I will likely head over to the main building around 9:30 and just read in the lobby. Just to make sure. This was such a smooth and easy process at AoA in February! Not sure how it is so screwed up at Music! Makes me wish I had done the fake flight at MCO and taken the bus from there.
Hopefully I’ll be on that beautiful ship today!!
Oh Boy! Let us know when you are on the ship and RELAXED.Just to update - apparently there was an epic fail with the cruise transfer letters yesterday! The CM who checked me out said he had to print one for someone else this morning! And he could definitely see the cruise transfer note on my reservation.