roselark
DIS Veteran
- Joined
- Aug 26, 2007
Hi all!! I am a long time WDW veteran and will be visiting Universal for one day for the first time on 9/27. I am heading down with a friend and after extensive research, we have already purchased 1 day 2 park tickets plus the VIP tour ticket.
Since I am used to WDW, I was expecting to be able to see these on my account, but cannot get anything to come up, even when I enter my order number. Does Universal just do things differently and not link tickets online with my account or do I need to contact Customer Service? I have the confirmation email, so I am not overly worries, I just want to make sure nothing is amiss.
Also, once we get there, I am assuming we need to stop somewhere to actually pick up the physical tickets? Is that correct?
We are also wondering where we need to go for the VIP tour. We plan on taking the 7:35am Mears shuttle from WDW property to Universal. Where do we enter the park once we get there? Do they have a separate entrance/line like WDW often does for early tours and special events? Can anyone help point us in the right direction once we enter the park? The tour time was 9am and the park opens at 9am, so I am just wanting to make sure we are not late. I have done WDW tours, but I have no idea what to expect here.
TIA!!
Since I am used to WDW, I was expecting to be able to see these on my account, but cannot get anything to come up, even when I enter my order number. Does Universal just do things differently and not link tickets online with my account or do I need to contact Customer Service? I have the confirmation email, so I am not overly worries, I just want to make sure nothing is amiss.
Also, once we get there, I am assuming we need to stop somewhere to actually pick up the physical tickets? Is that correct?
We are also wondering where we need to go for the VIP tour. We plan on taking the 7:35am Mears shuttle from WDW property to Universal. Where do we enter the park once we get there? Do they have a separate entrance/line like WDW often does for early tours and special events? Can anyone help point us in the right direction once we enter the park? The tour time was 9am and the park opens at 9am, so I am just wanting to make sure we are not late. I have done WDW tours, but I have no idea what to expect here.
TIA!!