We just got back from our first offsite trip, to the Explorers, on Wednesday this week.
This hotel is lovely - the public areas are clean and spacious. The swimming pool area is amazing - big enough to swim in, and one whole area of the pool is now a pirate ship water play centre. My DD absolutely loved this, and the play ship in the main atrium.
Our room for 4 was slightly larger than comparable rooms at the Santa Fe or Cheyenne hotels, with bathroom (and lovely powerful shower) and separate toilet. Hairdryer, TV, kettle and hot drinks fixings all included at no extra charge. There is also a safe in the room.
The breakfast buffet is well organised, even with many guests. The food is laid out in the main restaurant, drinks are in a separate area, and you can take your breakfast in the atrium as well as in the main restaurant (much less hectic in the atrium). The fresh fruit at breakfast was yummy - oranges, melon, watermelon, and pineapple.
We had a pizza from Marcos in the atrium on our first evening - only 10 euros, and the pizza was very tasty, and big enough for us 2. Drinks are expensive in the hotel though - soft drinks cans are 3 euros each, either at the bar or in the vending machines.
Check-in was smooth, and was check-out. Staff all friendly and helpful.
Because of the pool and Marcos mainly, the Explorers is now DD's absolute favourite hotel out of the 3 we have visited at DLRP (the others being the Santa Fe and Cheyenne).
With this being an offsite hotel, I found I had to be more aware of the time, as the shuttle buses run every 20 minutes. We missed one by only a couple of minutes on our first morning, and so waiting for the next one seemed to take eternity (and we missed an extra 20 minutes EMH).
This hotel caters for large tour groups, and I have never seen so many school groups in the parks as on this trip - there were loads of them. There were at least 3 such groups at the Explorers while we were there, and unfortunately, our room was between 2 of them. Our first night, we had one room banging about and running in the corridor until after 11.30pm, and the next night, we had the other side banging about and shouting out the windows til roughly the same time. I had to phone reception on our 2nd night about the noise, they were great, they contacted the lead of the group, and shortly afterwards, there was no more noise from the window-shouters.
I know the Explorers is not to blame for my sleepless nights, as I have experienced something similar (although not on the same scale or quite so late) in the Cheyenne. Its a shame in a way that the Explorers has interconnecting door in all its rooms, as noise obviously travels much louder through a door than through a wall.
I did enjoy our stay at the Explorers, and would stay there again (but I wouldn't schedule my stay there for the beginning of June again, as that appears to be school trip season!)
Elaine