Fun! Have you been following the IPO discussion recently? It's been replaced by a new service called Disney Signature Services, but there were several months there with no service at all.
Reports are they have been calling folks with CL reservations (started last week), although I have several upcoming reservations and haven't heard anything. Below is the phone/e-mail I cut and paste from a PP. I'd go ahead and e-mail or call if you want to / need something, no harm in doing that.
Disney Signature Services: 407-939-7777, disney.signature.services@disneyworld.com
Thank you. I did notice that the original IPO service had been removed and was vaguely aware of a new service. I made both reservations several weeks ago and have not heard anything either.
Thanks for the email link, I will certainly drop them a line.