We just returned from our first CL stay (and first Deluxe stay) at BC. The resort itself definitely surpassed my expectations. It was beautiful and the proximity to Epcot and Hollywood Studios was fantastic. We were in a standard view room almost as far away from the CL lounge as you can be, but we thoroughly enjoyed our full balcony and the ability to watch the high Epcot fireworks from our balcony (with just a slight turn of our head from the balcony). We definitely fell in love with the resort.
I can't quite say the same about Club Level though. I will probably not pay for it again, unless it's the only way I can get a particular resort. We arrived on Magical Express around 9:45/10:00am. There were several people on the bus with us, so the check in line was long (and there was only one cast member checking in guests). We looked for a sign that said Club Level, and didn't see one so we got in line while my hubby went to find someone to ask. While we were in line, a cast member approached some people a few spots behind us in line and asked if they were club level. They then walked them up to the lounge. My hubby asked three different cast members about how to get checked in to Club Level and all three told him he had to find someone with an iPad (and didn't make any attempt to help him). He finally asked someone at Bell Services and he immediately went to the back and got a set of keys to take us upstairs to the lounge (he did not have an iPad). After he took us upstairs, we were finally able to get checked in. We had Oksana, who was wonderful. She even helped us get some food before the lounge closed, and held our bags so we could eat. While we were eating, she managed to get us another room since our original one wasn't ready. We really just wanted to change into our suits and hit the amazing pool! She turned a stressful check in around for us.
The food offerings were good. They weren't over the top, or something I would want to rush back from a theme park to eat, but they were good. We managed to hit every meal time throughout our trip. I was very happy with breakfast. There was a lot of variety, and I ate enough to last until midday which was nice. We don't drink alcohol, so we didn't feel like the offerings were substantial enough to justify the extra cost. I also wish they would have had more for kids. My DD13 didn't get a lot to eat, and since she doesn't drink soda, she drank water the whole time. We all LOVED the Stormalong Bay punch though and wish it would have been offered all day long. If I could find that recipe, I would be in heaven!!!!
We had a few small frustrating things happen food wise. We arrived around 9:25 for evening snacks (ended at 10:00) and there were hardly any items left. We could choose a lemon dessert (which we don't eat), and a few different cookies. The chocolate mousse that we really wanted was gone and all of the punch. They said they couldn't get any more of either one as they only make a set amount of food every day. As for the punch, they have to empty the large drink containers early because the dishwashers leave at 10:00. They didn't have any more in the back. It wasn't a huge deal, as these things happen, but we left Magic Kingdom early and thought we would enjoy a relaxing last night in the lounge. I get that things happen, but you would think since they are only open for 2 hours for the late night snacks, that they would be able to provide the offerings for longer. I could see if we walked in five minutes before closing, but 35 minutes before closing was a little unexpected.
So, all of this, with the lack of preplanning help going forward, I would probably skip Club Level in the future. However, I will not skip Beach Club! That resort was amazing and I can't wait to stay there again!!!