We had our last stay in Aug 2020 at CBR and we won't consider staying again until CBR updates the rooms. It's painfully obvious disney has rested its laurels on the skyliner and lobby/dining reno it did a few years ago to keep this resort booked. We paid about $200/nt in Aug since this was right after the parks/resorts reopened but I'm pretty sure this moderate is in the worst condition of them all and needs some TLC. I think the overhaul next year is focused on the pirate room redo, so I'm not expecting much TLC to go into the rest of the rooms. The resort at that time did not have good customer service but I tried to give them a hall pass since they had just reopened and were likely understaffed but we had a lot of room issues, chemical smells, AC leaks, the list went on. When we've stayed recently, we've stuck with Swan/Dolphin as this resort is about the same price as CBR is now and is SO MUCH nicer and you get deluxe benefits at mod pricing.