Disney Resorts to start charging parking fees....

[Pinksy]

Thanks everyone for the welcome. I am considering sending my post as you all have suggested. I will wait probably until I get my cancellation number to emphasize the point. However, I know in the end it is futile.

I am so heartbroken over this. I have thyroid issues...which contributed to pcos...which lead to a hysterectomy (when we were trying to get preggers I might add)...which lead to severe depression and increased anxiety(...which lead to a 80 lb weight gain...which in the end lead to the decision to have bariatric surgery.

My husband used his vacation time last year to take care of me post op. So this trip was really important to me. In fact my husband has never really been on a real vacation in his entire life. We never had a honeymoon either. So this Disney trip was you know sorta important. I wanted to make this trip super special for him.

So you can only imagine..how hard it was to cancel. I get that Disney is a business. I get wanting to make money. However...there is such a thing as pure greed. And this was the final straw for me.

I get that many dont know what a bariatric diet is. I get that they didnt want to make special accommodations. It was hard enough for me to say...k I'm gonna go to all these awesome restaurants with lots of yummy things and not really eat anything.

I will be questioned over and over..and I will probably have smart comments made if I just order a water while my family eats. Lol. (See I cant eat or drink at the same time..I cant have anything carbonated..I cant really eat carbs at all for the most part) But I was willing to do it if it meant making my hubby and stepson happy and I was even willing to pay Disney Prices to do so. But when Disney said they could do nothing for me ...but charge me a full adult fee for a dining plan that I wouldn't use..I was disgusted.

I really feel for my travel agent though. She is a Disney specialist. She will l lose her commission over this. I chose her in the first place hoping she could find some great Disney deal that I was missing. Like I said its been a bit since my last trip..but I still had a good idea of what I was doing. But I seriously was shell shocked over the price increases and lack of ammenities since my last stay. The best she could do was 200 less than a trip I had priced myself for Disney. And while she booked Uni..I really dont think she is deals with that as much as Disney. So I will probably have to handle all dining and extras myself.

On the plus side..I will be able to ride everything at Universal. I have been cleared to ride any thrill ride I want...and I may even indulge in a butterbeer. With the money I am saving by skipping Disney we may go swim with some dolphins..at some other park I won't mention as well.

Hell when you lose 80 lbs in about a year its time to indulge a bit. And maybe by Dec. I will have lost the last 30 lbs to my final goal and get something super special as a reward. To bad it won't be spent or done at Disney.

 

[we"reofftoneverland]

I'm not replying to anyone in general. I just want to chime in. I am 36 years old. I have been to Disney 7 plus times. 5 of those I paid for myself, and sometimes booked more than one room at whatever hotel we stayed. (Usually Moderates).

I have not been to Disney in about 7 years. Life happened, I couldn't go. I got divorced and had some major health issues. I am now happily remarried and extremely healthy. Since I am in such a good place now, I decided it was time to go back to Disney. I was so excited. My first honeymoon was at Disney etc etc. This time I wanted to take my husband and stepson.. who have never been to Disney before. So first I want to say.. I have had bariatric surgery, because I gained a significant amount of weight after my hysterectomy that I could not lose no matter what. (I know TMI, but it is sorta necessary as you will see why).

I began pricing Disney. I wanted to create the bubble for my hubby and step son (15) so they would decide they would want to go back. Primarily, I was thinking a 2020 or 21 trip after Galaxy's edge opened. But decided I better get them in this year and hooked first before the prices went crazy high for our next trip. I wanted to book a dining plan with my room for just my hubby and stepson. My hubby hates seeing prices of things and while I know the dining plan is overpriced I was willing to pay it to allow my hubby to relax and enjoy the trip without worrying about money. So I called and explained the situation. I explained I had proof of my operation from the Cleveland Clinic (its an actual card that explains my eating regulations and what not). I asked if it was possible just to get the dinning plan for my husband and son. I explained that I would order my own food accordingly. (I literally can not eat more then maybe 1.5 cups of food at once.. so a happy meal portion or less). They refused to work with me at all. If my husband and son got the dining plan, I MUST get it too and at the adult rate). Disney works around gf and allergies all the time. I LITERALLY volunteered my card, surgeons number, etc etc. We all know the food vouchers are tied to tickets or in this case the individual magic band. There was no reason they could not have worked with me. And literally... what I should have done is just booked the room for my son and hubby with the dining plan and just bought my ticket separate. However, being the ethical type I didn't do that and decided to price options that had a mini kitchenette... so basically I had to look at suites on Disney property. When I saw the price of a Value Level Family Suite....I couldn't believe it!!! And poof a bit of Disney magic evaporated just like that.

So because Disney left me with little options I looked elsewhere...and I couldn't believe the options. However the best option was Cabana Bay at Universal because of the suites. At this point.. I was in shock. Yes I would have to pay a parking charge.. but this resort had everything including a mini waterpark on its property.. and I could use any resort pool on Universal property. I would have got a small kitchenette area which would be perfect for me. Plus they had queen beds...early entry into harry potter etc. So I was about sold. So I contacted my travel agent.. and guess what... they had an even better deal. I could stay at the new Aventura Hotel. Two queens standard. Walking distance to all parks including the new Volcano Bay. Under a 100 a night plus a free 100 dollar food voucher. I would have to pay 12 bucks to park per day.. but hey it was worth it. And so... I went ahead and booked a 12 night vacation to universal (a park that I haven't been to in over 15 years). I wouldn't need a kitchen area with 100 voucher.. that would feed me for the duration... and the money I had planned spending on the dining plan at Disney I would just use for my hubby and sons food. So for less than 2100 dollars I got 12 days unlimited entry to US, IOA, and VB and that includes the hotel cost plus a 100 food voucher at a brand new hotel. And so what was once a Disney Vacation became a Universal Vacation, which left me heartbroken.. but it was best for my family.

Anyways, at this point it was November.. I figured I had time to decide now if I wanted to get Disney Tickets. I knew I really wanted to. I love Disney.. the entire point of going to Florida was for Disney in the first place. So after discussing the situation with my hubby... We had finally decided to split the stay. So I went and booked Pop Century for 6 days(I will never ever stay at a All Star again after my last experience there).. with a five day basic ticket. No Food... for 2100 plus dollars. I knew it was expensive...compared to just staying at Uni.. but I wanted Disney. I convinced myself and my hubby that the extra money was worth it with the perks.. free parking and fast passes. The pools are not a perk as you can't pool hop.. and after my last two on sites experiences with Disney Transportation, that was not really a perk either. (Keep in mind while we decided this Disney Park Tickets went up, I have had a few bad experiences with Disney transportation, then with them refusing to work with me on the food thing, and discovering how overpriced the resort rooms already were...The Disney Magic of the Past was just about gone). However, despite all this.. I booked. I loved Disney that much.. that I was willing to give them the chance to make new memories. Even If I was feeling a bit jaded. I figured it was worth it cause my hubby and kid had never been before. But then the bomb dropped.

Once I heard about the parking I was enraged. They took yet another perk away. I drive from Ohio...(I live 40 minutes from Cedar Point). I love seeing the country. I enjoy driving.. There is something magical about arriving in Disney after a long drive, and seeing Cindy's Castle on the way over on the ferry. But now Disney wants to penalize me for driving and they want me to use their transportation...that I have had nothing but issues with. I snapped. They want to tier parking.. and theme park tickets.. and increase food prices. Yet they wont' work with families that all don't want a dinner plan or the same ticket. Part of the beauty of Disney was being able to take 3 generations of family on a trip. If my mom wants to Come with my Hubby and I.. and she hates doing the parks but wants to stay in the same room she has to have the same ticket.. or meal plan. Or if My family wants only two meal plans instead of three in the same room that's not ok. (I GET there are ways around that.. the issue is I shouldn't have too) But they sure as heck can nickel and dime you for everything.

Anyways, I called Disney the moment the announcement came out. I complained.. I was told that its the industry standard (He Said places in Ohio charge it.. Cedar Point DOES not. IT is the number one Thrill Park in the world. It has more rides in one park than Disney has in four parks, and the tickets at peak season are 75 bucks. NOT 100+ and with that comment my Disney World evaporated.) He said don't worry you won't be charged for parking on your stay.. I'm grandfathered in. LIKE That is reassuring!!! He asked me if I would like to cancel my reso.. I said no. I wanted to really think about it before I made a snap decision.

Well Here I am.. just about a week later. I decided to cancel on principle alone. I speak with my money. I know to a lot of you can just drop money like mad. But I cannot. My husband and I work hard for our money. My husband has a very physical job.. and that more wear and tear on his body to work overtime to pay for a vacation that gives you less and less but costs more and more. My husband is more important to me than Disney any day. So I am very careful on what and how I spend our money, and Disney has now took all my love for it and crushed it with its over inflated prices and now in my eyes price gouging. There is not enough fairy dust to take me to my happy place ever again. I am done. I will never stay onsite again. And I cancelled my reservation even though I don't have to pay for parking. At this point I do not think I will ever step foot in Disney again. I called Disney directly to cancel.. and today they can't do it.. I have to have my T. A. do it. And the cast member was sorta rude. So I don't regret my decision at all now.

So to sum it up Disney just lost a person who is 36.. who has plenty of vacation dollars ahead of them.. and future generations...over parking fees. I was a repeat vacationer to Disney.. and almost bought DVC more than once. But OH well. So Hello Universal...Harry and I are friends...And Here is to a great xmas at Hogwarts in 2018.

Don't look back. Good decision. I suspect you will be able to get some better rates at wdw in about 3 years amyway, because you are not unique. A lot of people are walking away quite disgusted.

 

[KrazeeK120]

Welcome to the DIS and thank you for your story. I can't believe with all the attention they pay to food allergies that they wouldn't accommodate your request. There is no other explanation than money and possibly their poor IT services. Maybe the Magic Bands can't handle a package with any individual dining differences? This is no excuse, I just can't understand why they couldn't accommodate you. It's not like you were trying to get away with something!
I agree with others who have said you should send your entire post to George K's email address. This needs to be shared with management.
I hope you have a wonderful time at Universal. Spend the extra money on an interactive wand. My daughter and I had so much fun using ours!

With food allergies, they accommodate by the chef at the restaurant preparing a different dish for the person with allergies. It doesn’t have anything to do with the dining plan...the allergic person is still eating and redeeming credits like the rest of the family. It’s simply the food that is different.

I’m not excusing them from working with someone that’s had bariatric surgery because they absolutely should. But preparing substitute food isn’t the same as restructuring/repricing the dining plan.

I think the best solution for a family with someone who can’t use the dining plan is to not buy it for anyone. Heck, my family doesn’t have any restrictions and we still don’t buy it. We don’t find that it saves us any money, and I’m almost certain it will be a waste for someone who can’t fully use it.

 

[kittyab]

Thanks everyone for the welcome. I am considering sending my post as you all have suggested. I will wait probably until I get my cancellation number to emphasize the point. However, I know in the end it is futile.

I am so heartbroken over this. I have thyroid issues...which contributed to pcos...which lead to a hysterectomy (when we were trying to get preggers I might add)...which lead to severe depression and increased anxiety(...which lead to a 80 lb weight gain...which in the end lead to the decision to have bariatric surgery.

My husband used his vacation time last year to take care of me post op. So this trip was really important to me. In fact my husband has never really been on a real vacation in his entire life. We never had a honeymoon either. So this Disney trip was you know sorta important. I wanted to make this trip super special for him.

So you can only imagine..how hard it was to cancel. I get that Disney is a business. I get wanting to make money. However...there is such a thing as pure greed. And this was the final straw for me.

I get that many dont know what a bariatric diet is. I get that they didnt want to make special accommodations. It was hard enough for me to say...k I'm gonna go to all these awesome restaurants with lots of yummy things and not really eat anything.

I will be questioned over and over..and I will probably have smart comments made if I just order a water while my family eats. Lol. (See I cant eat or drink at the same time..I cant have anything carbonated..I cant really eat carbs at all for the most part) But I was willing to do it if it meant making my hubby and stepson happy and I was even willing to pay Disney Prices to do so. But when Disney said they could do nothing for me ...but charge me a full adult fee for a dining plan that I wouldn't use..I was disgusted.

I really feel for my travel agent though. She is a Disney specialist. She will l lose her commission over this. I chose her in the first place hoping she could find some great Disney deal that I was missing. Like I said its been a bit since my last trip..but I still had a good idea of what I was doing. But I seriously was shell shocked over the price increases and lack of ammenities since my last stay. The best she could do was 200 less than a trip I had priced myself for Disney. And while she booked Uni..I really dont think she is deals with that as much as Disney. So I will probably have to handle all dining and extras myself.

On the plus side..I will be able to ride everything at Universal. I have been cleared to ride any thrill ride I want...and I may even indulge in a butterbeer. With the money I am saving by skipping Disney we may go swim with some dolphins..at some other park I won't mention as well.

Hell when you lose 80 lbs in about a year its time to indulge a bit. And maybe by Dec. I will have lost the last 30 lbs to my final goal and get something super special as a reward. To bad it won't be spent or done at Disney.

You do what is best for you and your family. We decided to check out the Disney resort in Hilton Head and we are having a great time. I love having a full kitchen so we can cook our meals etc. You dont have to go to the parks to have a fun family vacation.

 

[kittyab]

With food allergies, they accommodate by the chef at the restaurant preparing a different dish for the person with allergies. It doesn’t have anything to do with the dining plan...the allergic person is still eating and redeeming credits like the rest of the family. It’s simply the food that is different.

I’m not excusing them from working with someone that’s had bariatric surgery because they absolutely should. But preparing substitute food isn’t the same as restructuring/repricing the dining plan.

I think the best solution for a family with someone who can’t use the dining plan is to not buy it for anyone. Heck, my family doesn’t have any restrictions and we still don’t buy it. We don’t find that it saves us any money, and I’m almost certain it will be a waste for someone who can’t fully use it.

We find the dining plan a waste of money for us.

 

[kaytieeldr]

I called and explained the situation. I explained I had proof of my operation from the Cleveland Clinic (its an actual card that explains my eating regulations and what not). I asked if it was possible just to get the dinning plan for my husband and son. I explained that I would order my own food accordingly. (I literally can not eat more then maybe 1.5 cups of food at once.. so a happy meal portion or less). They refused to work with me at all. If my husband and son got the dining plan, I MUST get it too and at the adult rate).

Over 100,000 bariatric surgeries annually. Over 200,000 in 2016. Disney's refusal to exempt a guest from a standard policy isn't personal. It's 100% reasonable. Everyone in a room must have the same features.

There was no reason they could not have worked with me.

They have not made an exception for the hundreds, possibly thousands, of bariatric visitors before you. They do not make exceptions for food allergy visitors.

Keep in mind while we decided this Disney Park Tickets went up

Park tickets went up in February, three months after you started (re?)considering whether to purchase Disney tickets.

Yet they wont' work with families that all don't want a dinner plan or the same ticket.

Packages don't work for every party. Dining plan does not work for every party. You could have prepurchased Disney gift cards to cover the cost of food.

 

[fla4fun]

Craziest thing to me is that they keep talking about parking fees being industry standard for “full service” hotels. Um... have they ever been to Pop Century? (My beloved Pop Century...) Full service it is not... but somehow it’s tucked into the same umbrella.

That was my first thought. I think they just come up with one excuse after another, hoping one of them will stick. But this is another disgusting attempt to cover up their cash grab. There is no way you can consider the values, or even the moderates, a "full service" hotel, and really, if you are comparing a Disney deluxe to a real "full service" hotel, they will come up short as well. Just call it what it is - a cash grab with no benefit to the customer. We probably wouldn't be AS angry if they would just admit what they're doing. Hey Disney, we're not stupid and we're tired of you treating us as if we are!

 

[kaytieeldr]

And while she booked Uni..I really dont think she is deals with that as much as Disney. So I will probably have to handle all dining and extras myself.

Best to probably ask her: how much she knows about Universal, what she will/can do for you, what you need to do on your own.

I will be questioned over and over..and I will probably have smart comments made if I Dining plan does not work for every party. just order a water while my family eats.

Curious why you think this? Is this your experience at restaurants near you?

and I may even indulge in a butterbeer.

Carbonated.

 

[maxiesmom]

That was my first thought. I think they just come up with one excuse after another, hoping one of them will stick. But this is another disgusting attempt to cover up their cash grab. There is no way you can consider the values, or even the moderates, a "full service" hotel, and really, if you are comparing a Disney deluxe to a real "full service" hotel, they will come up short as well. Just call it what it is - a cash grab with no benefit to the customer. We probably wouldn't be AS angry if they would just admit what they're doing. Hey Disney, we're not stupid and we're tired of you treating us as if we are!

Some of the best service I have had, and the nicest CMs, were at the Pop. I know it is not "full service" but they definitely do the best with what they are given to work with. Just wanted to give the staff at the Pop some props. In my experience they went above and beyond what was expected.

 

[msb578]

Some of the best service I have had, and the nicest CMs, were at the Pop. I know it is not "full service" but they definitely do the best with what they are given to work with. Just wanted to give the staff at the Pop some props. In my experience they went above and beyond what was expected.

The Values often get compared to Motel 6 Um, I’ve stayed at both- I don’t think the people who make that comparison actually have. Not to knock the people who work at Motel 6... but what Disney gives you at a Value is pretty impressive.

 

[lambdabeta]

Thanks everyone for the welcome. I am considering sending my post as you all have suggested. I will wait probably until I get my cancellation number to emphasize the point. However, I know in the end it is futile.

I am so heartbroken over this. I have thyroid issues...which contributed to pcos...which lead to a hysterectomy (when we were trying to get preggers I might add)...which lead to severe depression and increased anxiety(...which lead to a 80 lb weight gain...which in the end lead to the decision to have bariatric surgery.

My husband used his vacation time last year to take care of me post op. So this trip was really important to me. In fact my husband has never really been on a real vacation in his entire life. We never had a honeymoon either. So this Disney trip was you know sorta important. I wanted to make this trip super special for him.

So you can only imagine..how hard it was to cancel. I get that Disney is a business. I get wanting to make money. However...there is such a thing as pure greed. And this was the final straw for me.

I get that many dont know what a bariatric diet is. I get that they didnt want to make special accommodations. It was hard enough for me to say...k I'm gonna go to all these awesome restaurants with lots of yummy things and not really eat anything.

I will be questioned over and over..and I will probably have smart comments made if I just order a water while my family eats. Lol. (See I cant eat or drink at the same time..I cant have anything carbonated..I cant really eat carbs at all for the most part) But I was willing to do it if it meant making my hubby and stepson happy and I was even willing to pay Disney Prices to do so. But when Disney said they could do nothing for me ...but charge me a full adult fee for a dining plan that I wouldn't use..I was disgusted.

I really feel for my travel agent though. She is a Disney specialist. She will l lose her commission over this. I chose her in the first place hoping she could find some great Disney deal that I was missing. Like I said its been a bit since my last trip..but I still had a good idea of what I was doing. But I seriously was shell shocked over the price increases and lack of ammenities since my last stay. The best she could do was 200 less than a trip I had priced myself for Disney. And while she booked Uni..I really dont think she is deals with that as much as Disney. So I will probably have to handle all dining and extras myself.

On the plus side..I will be able to ride everything at Universal. I have been cleared to ride any thrill ride I want...and I may even indulge in a butterbeer. With the money I am saving by skipping Disney we may go swim with some dolphins..at some other park I won't mention as well.

Hell when you lose 80 lbs in about a year its time to indulge a bit. And maybe by Dec. I will have lost the last 30 lbs to my final goal and get something super special as a reward. To bad it won't be spent or done at Disney.

Despite what some have said to you. I think you should definitely compose and send a letter to George Kalogridis' office. You will then get a call back from a CM for guest services who was tasked with answering those emails. You can then tell them anything else you think they should know. I think this is worth it. It won't take away the parking fee but I think it will make them think twice about adding more fees in the future. They have had an unprecedented backlash on this fee because of all the price increases prior to it with a declining customer experience. They need to know this. Over and over again.

I do agree with you they should have made an accommodation for your surgery. I have had a lap band. They could have easily charged you for the child's price for a quick service plan. It is a computer system things can be over ridden and changed. This just proves they no longer care about customer service. I can't imagine they get many requests for this. What seems to be lost on people you were still going even after they didn't accommodate your request for the dining plan and just not purchasing it. It was the parking fee that was the final straw in a litany of reasons that Disney is no longer the magical place it used to be.

 

[porschegrl]

So you can only imagine..how hard it was to cancel. I get that Disney is a business. I get wanting to make money. However...there is such a thing as pure greed. And this was the final straw for me.

I get that many dont know what a bariatric diet is. I get that they didnt want to make special accommodations. It was hard enough for me to say...k I'm gonna go to all these awesome restaurants with lots of yummy things and not really eat anything.

I will be questioned over and over..and I will probably have smart comments made if I just order a water while my family eats. Lol. (See I cant eat or drink at the same time..I cant have anything carbonated..I cant really eat carbs at all for the most part) But I was willing to do it if it meant making my hubby and stepson happy and I was even willing to pay Disney Prices to do so. But when Disney said they could do nothing for me ...but charge me a full adult fee for a dining plan that I wouldn't use..I was disgusted.

The strictures of the dining plan work for some families and not for others. If it doesn't work for your family, you are not required to purchase it. It doesn't work for my family (for reasons other than weight loss surgery), and we simply pay out of pocket for where we choose to go and what we choose to eat.

I think people have some legitimate grievances against Disney these days, but this isn't one.

 

[maxiesmom]

The strictures of the dining plan work for some families and not for others. If it doesn't work for your family, you are not required to purchase it. It doesn't work for my family (for reasons other than weight loss surgery), and we simply pay out of pocket for where we choose to go and what we choose to eat.

I think people have some legitimate grievances against Disney these days, but this isn't one.

I agree. You don't want to end up having to prove you have a band or any other type of weight loss surgery. Which is what would have to happen. Don't water down legitimate complaints with one that isn't.

Disney does not make exceptions with regards to the dining plan period.

 

[Denise W]

I had gastric bypass surgery in 2009 and have visited Disney several times since then. I knew the dining plan would not work for me and so didn't purchase it. I never expected Disney to charge me for a child's meal at a buffet or all you can eat. I knew I had to plan carefully to eat sensibly. I bought kids meals at quick service restaurants and at a table service meal usually ordered an appetizer as a meal. It can be done. I certainly don't blame Disney for your dining plan issue, and neither should you.
Denise

 

[Tink-osophy]

Dining plan for us hadn’t been the money saver it once was for a long time. At first I was hesitant not getting DDP but I put what the cost of DDP was on a Disney Gift Card. I used this card for all my dining, including tips. We ate how we wanted, what we wanted. At the end of the trip we had quite a bit left on the gift card.

We do this exact same thing. I used that card for everything, souvenirs included. We ate how we normally would and had hundreds left over!

Pinksy, If you decide to reconsider Disney at some point, this is probably the best way forward. And you could take charge of it to take the pressure of your DH, as you mentioned.

 

[lambdabeta]

The strictures of the dining plan work for some families and not for others. If it doesn't work for your family, you are not required to purchase it. It doesn't work for my family (for reasons other than weight loss surgery), and we simply pay out of pocket for where we choose to go and what we choose to eat.

I think people have some legitimate grievances against Disney these days, but this isn't one.

I agree. You don't want to end up having to prove you have a band or any other type of weight loss surgery. Which is what would have to happen. Don't water down legitimate complaints with one that isn't.

Disney does not make exceptions with regards to the dining plan period.

I had gastric bypass surgery in 2009 and have visited Disney several times since then. I knew the dining plan would not work for me and so didn't purchase it. I never expected Disney to charge me for a child's meal at a buffet or all you can eat. I knew I had to plan carefully to eat sensibly. I bought kids meals at quick service restaurants and at a table service meal usually ordered an appetizer as a meal. It can be done. I certainly don't blame Disney for your dining plan issue, and neither should you.
Denise

I know you all think you are being helpful but you ALL missed the point of her OP. Yes she did complain about not being able to accommodate her with a dining plan. That made her look offsite and book Universal. What you ALL MISSED was she then booked a trip at POP without the dining plan. Then she saw the parking fee. Remember the parking fee. The topic of this thread. She stated that was what made her so angry that she called. We all have varying reasons why this fee is a problem. Most of us are angry because it is the last straw in a group of recent decisions Disney has made. We don't all agree on what else we are angry about and what led to our decisions. What we agree on including Pinksy is that the parking fee is just plane wrong. There have been many other complaints that people have made on this thread that I don't think are reasons to be angry but I am not them and didn't feel the need to respond to them.

 

[porschegrl]

I know you all think you are being helpful but you ALL missed the point of her OP.

Um, no. Perhaps you missed the point:

I think people have some legitimate grievances against Disney these days, but this isn't one.

Don't water down legitimate complaints with one that isn't.

 

[lambdabeta]

Um, no. Perhaps you missed the point:

I guess you tend not to completely read everyone's post because I said I also take issue with some of the complaints people have made on this thread but I don't feel the need to correct them or respond. We all have our own personal issues. Disney makes accommodations for many people, Pinksy has every right to be upset about it. Dismissing her complaint without addressing the rest of her post is misleading to other readers and disrespectful. MY POINT was she was complaining about the parking fee, everything else was just her personal experience with Disney and how she felt about it. The fact that she still booked a room at POP until she saw the parking fee makes her complaint about them accommodating her less of an issue and IMO not the purpose of her post. Again this is a thread about parking fees.

 

[kaytieeldr]

I do agree with you they should have made an accommodation for your surgery.

Again, Disney has not made an exception on the dining plan for any of the hundreds/thousands of bariatric surgery visitors before that poster and will not make exceptions for the hundreds/thousands of future bariatric surgery visitors. They don't even make exceptions for 100% tube-fed visitors. The Dining Plan is a choice. It's not for everyone.

What you ALL MISSED was she then booked a trip at POP without the dining plan. Then she saw the parking fee.

No, then she first saw the ticket price increase, about three months after they started deciding to buy tickets. Then they did book a package through a Travel Agent. Then the parking fee which wouldn't affect them was announced, and they cancelled the Disney stay.

Disney makes accommodations for many people, Pinksy has every right to be upset about it.

Again, Disney. Does. Not. Make. Exceptions. regarding the Dining Plans.

 

[maxiesmom]

I guess you tend not to completely read everyone's post because I said I also take issue with some of the complaints people have made on this thread but I don't feel the need to correct them or respond. We all have our own personal issues. Disney makes accommodations for many people, Pinksy has every right to be upset about it. Dismissing her complaint without addressing the rest of her post is misleading to other readers and disrespectful. MY POINT was she was complaining about the parking fee, everything else was just her personal experience with Disney and how she felt about it. The fact that she still booked a room at POP until she saw the parking fee makes her complaint about them accommodating her less of an issue and IMO not the purpose of her post. Again this is a thread about parking fees.

Yes. And the advice is when she writes or calls to complain, that she focus on the fees. Not on how the dining plan doesn't work for her.