I just booked a Disney cruise with DVC points. I did this on the phone through Member Services. The confirmation I got did not look like the usual one I get when booking a room at a DVC resort. I’m just curious about that. Any thoughts?
When we used our points to book a cruise the confirmation email is different. The one that we received was very generic but did have all the details on it.I just booked a Disney cruise with DVC points. I did this on the phone through Member Services. The confirmation I got did not look like the usual one I get when booking a room at a DVC resort. I’m just curious about that. Any thoughts?
When we used DVC points, our reservation confirmation was different than the one DCL sends. To me, didn't even look like a confirmation. Just a head's up: you don't, at least I didn't, get any type of paid in full confirmation. DVC handles all the money aspects of the reservation, DCL everything else. When I would call DVC and ask about a reservation confirmation they would keep sending the same thing. When I asked about paid in full confirmation, I was told they don't give that and "you'll know you're paid in full when your booking window opens and you can book activities, etc." CM told me that they know the communication between DCL and DVC isn't good, personally and with their computer systems, and they're working on it.I just booked a Disney cruise with DVC points. I did this on the phone through Member Services. The confirmation I got did not look like the usual one I get when booking a room at a DVC resort. I’m just curious about that. Any thoughts?
I was able to see my reservation but as far as the money goes, no. Couldn't see the deposit made, or payment(s) or paid in full. I'd ask DCL and they'd refer me to DVC. I asked DVC if they could give me something and they would say "our system can't do that, can't be done."@MM1102 and @SandyinMonterey - does this mean you can’t see your reservation on the DCL website/app until the money is PIF? Like the rest of us can when booking and having just paid a deposit?