Anyone having issues with DisneyWorld site and ordering tickets

[kiki02]

I keep getting a message to call the 1800 #

 

[kiki02]

i can't get tix, i can't order on line and have them mailed? i keep getting the message to call 1800. Anyone have this?

 

[Tiggerlover91]

i can't get tix, i can't order on line and have them mailed? i keep getting the message to call 1800. Anyone have this?

When I click on tickets, it takes me right to the following page:

https://disneyworld.disney.go.com/admission/tickets/

Actually from the WDW home page when I click all tickets I get the following page:

https://disneyworld.disney.go.com/admission/

And I do believe that comes up for me because I'm a FL resident

 

[kiki02]

• For assistance with your Walt Disney World visit, please call (407) 939-5277.
• 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.

. not getting it. When i click on your above links, i get .. call the ....

 

[Tiggerlover91]

• For assistance with your Walt Disney World visit, please call (407) 939-5277.
• 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.

. not getting it. When i click on your above links, i get .. call the ....

Oh wow. I'm wondering if because I'm a FL ressie and you're not that's the problem. Let me try another browser and see if that works for you.

 

[Tiggerlover91]

• For assistance with your Walt Disney World visit, please call (407) 939-5277.
• 7:00 AM to 11:00 PM Eastern Time. Guests under 18 years of age must have parent or guardian permission to call.

. not getting it. When i click on your above links, i get .. call the ....

Try this one

https://disneyworld.disney.go.com/admission/tickets/

It'll show FL ressie tickets first but when you scroll down there are the regular passes. And by the way....sometimes when I click on tickets, I can see the please call, but the page loads to the purchase tickets area

 

[kiki02]

Try this one

https://disneyworld.disney.go.com/admission/tickets/

It'll show FL ressie tickets first but when you scroll down there are the regular passes. And by the way....sometimes when I click on tickets, I can see the please call, but the page loads to the purchase tickets area

no. but thanks. it's getting worse, that link went straight to the call 407 #

 

[Tiggerlover91]

no. but thanks. it's getting worse, that link went straight to the call 407 #

Have you tried clearing you cookies and your cache? Opening another browser? I have chrome, safari, and Internet explorer on my desktop. I use Chrome 95% of the time. Very rarely do I need to open another browser. I'm told when it's time for FP that may change, but for now Chrome works for me. Do a hard restart on your computer and see it that helps too. Let me know!

 

[kiki02]

Yes, this is nuts. I've tried chrome, safari, and etc. i just cleared cache and cookies AGAIN. nada.

 

[kiki02]

Have you tried clearing you cookies and your cache? Opening another browser? I have chrome, safari, and Internet explorer on my desktop. I use Chrome 95% of the time. Very rarely do I need to open another browser. I'm told when it's time for FP that may change, but for now Chrome works for me. Do a hard restart on your computer and see it that helps too. Let me know!

what's a hard restart? thanks

Yes, this is nuts. I've tried chrome, safari, and etc. i just cleared cache and cookies AGAIN. nada.

what's a hard restart? thanks

 

[4luv2cdisney]

Last night I couldn't buy MVMCP tix. It let me go all the way to "add to cart" and then it kept saying my cart was empty.

I gave up.

I'll go see if anything has changed this morning....

 

[kiki02]

Last night I couldn't buy MVMCP tix. It let me go all the way to "add to cart" and then it kept saying my cart was empty.

I gave up.

I'll go see if anything has changed this morning....

awwww thank you.

 

[4luv2cdisney]

Nope. Still can't buy party tix this morning.

 

[Tiggerlover91]

what's a hard restart? thanks

I apologize, my husband is a computer techie so I often talk like him. On your desktop you can usually go to a special screen that allows you to either restart, put your computer to sleep, or shut down by clicking on it. A hard restart is when you press the on/off button on your tower. Press that button, give it about 5 minutes and turn your computer back on.

 

[kiki02]

ok, think i did that but will try again. This is crazy. The woman at Disney says it's me. And my mom (540 miles away) but ..... ?

 

[kiki02]

and she kept saying, dont' use safari. Ever. ? Weird.

 

[GADisneyDad14]

My advice is to use Chrome via an Incognito tab, a private browsing page in Safari, or similar (depending on your browser) whenever using Disney's website. That doesn't always clear up issues, but it often helps.

 

[4luv2cdisney]

I am a DVC member and am having trouble with that website as well this morning.
Need to modify a room reservation and it has to be done today.
Ugh.

 

[kiki02]

Did a hard restart and still not able to buy tix on line. It's a simple program isn't it? enter # of tix, click click pay. done. .... Sheesh.

 

[StarSeven7]

Have you tried incognito mode in Chrome or an in-private window with Explorer? I have issues with Chrome all the time but as soon as I go to incognito mode, everything works fine. Just used it this morning since I couldn't access my plans through the regular Chrome window.