dvcterry
DIS Veteran
- Joined
- Jul 14, 2010
I also agree that anyone with an issue should speak up.
We had a 2 bed Villa.
One of the toilets did not flush.
The second bedroom shower did not drain so we had a bathtub filled with water.
The master shower only released cold.
Master sink was clogged.
When called engineering they asked if we needed repairs done the same day or if it could wait until we checked out. Manager provided us with a room in BC side, not villas side so that we could shower and use toilet. They were overbooked and could not move us.
There were no linens on pull-out sofa or in closet or set up for 8 towels. Short on towels.
We did online check-in and arrived by 7:30 a.m. but the room was not ready until after 8:00 p.m.
If you have any issues, please let them know so they can resolve it. The worst thing is putting a room back for the next family that isn't functioning.
We had a 2 bed Villa.
One of the toilets did not flush.
The second bedroom shower did not drain so we had a bathtub filled with water.
The master shower only released cold.
Master sink was clogged.
When called engineering they asked if we needed repairs done the same day or if it could wait until we checked out. Manager provided us with a room in BC side, not villas side so that we could shower and use toilet. They were overbooked and could not move us.
There were no linens on pull-out sofa or in closet or set up for 8 towels. Short on towels.
We did online check-in and arrived by 7:30 a.m. but the room was not ready until after 8:00 p.m.
If you have any issues, please let them know so they can resolve it. The worst thing is putting a room back for the next family that isn't functioning.