Disney Addicted
DIS Veteran
- Joined
- Aug 29, 2011
Have to agree with Donald, I would be really bummed about that email too. I would be requesting an accounting of what AM posted to your account they are taking back so that you can confirm they haven't taken too many. Pull up old flyers and pull out your receipts and do some reconciliation. I wouldn't assume they have made the correction correctly. But that's just me. That's a huge # of Airmiles to be taking back.
But 6,000+ extra in just 3 weeks? Yeah, I agree with Ottawamom above. Do you have a tracking system or something so you can see how many AM you should have earned in that time period? That sounds like way too many AM for them to be taking out. I find it hard to believe they gave you 6,000+ extra in such a short time.
Sobey's should totally suck it up and let people keep the extra miles. Their fault.