Pumbaa7287
I am the great Stone Dragon!
- Joined
- Apr 15, 2004
Ok, I'll try to keep this brief, and probably fail, so bear with me please!
I made an ADR for Biergarten this Saturday for 5 people. A 6th person then joined our party, so I called the change the ressie. The first day I called they said no luck, but try back. When I called the next day, the CM immediately said yes, and changed it for me. Yay!
Then one of the six dropped out (oh to have avoided this headache!). I went on to MDE to check and saw the date of our reservation had been changed! We were now apparently eating this Thursday, which was a problem since we're arriving Saturday. I called, and after some finagling, spoke to a great CM who told me it was taken care of. We'd get our original reservation back, and I didn't have to do a thing.
Welp, now it's Tuesday night, and because I'm a bit OCD, I've been checking the MDE website frequently, and it still has us listed as having lunch on Thursday. I was told that because they were 'overbooking' for us on Saturday, that it might not show up on MDE, but that we'd be penciled in at the restaurant. I specifically asked if I should cancel the original ressie and she said no, it would be taken care of, and if they COULD put it on MDE, thats the confirmation number they used.
My concern is that we'll be charged on my card as a no show on Thursday, and I'll have no recourse because all I have is a cast member's word from a phone call. Any tips? Do I need to call back on this? Or am I being too impatient and need to trust in the Disney magic?
I made an ADR for Biergarten this Saturday for 5 people. A 6th person then joined our party, so I called the change the ressie. The first day I called they said no luck, but try back. When I called the next day, the CM immediately said yes, and changed it for me. Yay!
Then one of the six dropped out (oh to have avoided this headache!). I went on to MDE to check and saw the date of our reservation had been changed! We were now apparently eating this Thursday, which was a problem since we're arriving Saturday. I called, and after some finagling, spoke to a great CM who told me it was taken care of. We'd get our original reservation back, and I didn't have to do a thing.
Welp, now it's Tuesday night, and because I'm a bit OCD, I've been checking the MDE website frequently, and it still has us listed as having lunch on Thursday. I was told that because they were 'overbooking' for us on Saturday, that it might not show up on MDE, but that we'd be penciled in at the restaurant. I specifically asked if I should cancel the original ressie and she said no, it would be taken care of, and if they COULD put it on MDE, thats the confirmation number they used.
My concern is that we'll be charged on my card as a no show on Thursday, and I'll have no recourse because all I have is a cast member's word from a phone call. Any tips? Do I need to call back on this? Or am I being too impatient and need to trust in the Disney magic?