Hop3 thst is an indication your correction is being eorked!We had written to Chase challenging that the charge was not in the 0% promotion. So, right now, our charge has disappeared.
If you dispute the transaction, might DVC cancel your reservation?Sent email 9/22 but haven’t received a reply from Terri Schultz. Sent another secure message to Chase. Guess disputing the transaction will be next.
I’ll dispute that it should be 0% APR 6-month financing.If you dispute the transaction, might DVC cancel your reservation?
I don’t think that would be so awful! DVC MC cost is fully refundable until a certain date, closer to the cruise. The particular cabin could be lost because someone else snapped it up, but this year, in view of everything I have been reading, I doubt it.If you dispute the transaction, might DVC cancel your reservation?
I just sent my letter today to do exactly that. I received my second statement, and it's showing an interest charge for the cruise charge which is the only thing I didn't pay. So I disputed that charge. I sent a hard copy letter to the address on the back of my statement, and quoted the account agreement. “Qualifications for 0% Promotional APR for 6 months from the date of purchase of: select Disney vacation packages…All Disney Cruise Line packages, Adventures by Disney packages and Aulani, A Disney Resort & Spa, Ko Olina, Hawai’i packages qualify.“ All Disney Cruise Line packages qualify. Done.I’ll dispute that it should be 0% APR 6-month financing.
Have you heard anything back from Chase yet? I called and disputed the charge so it’s under review.I don’t think that would be so awful! DVC MC cost is fully refundable until a certain date, closer to the cruise. The particular cabin could be lost because someone else snapped it up, but this year, in view of everything I have been reading, I doubt it.
Of course that would mean if you rebook, you could have this same problem, but let’s say, I have that much faith that if they booked it again, they would get it right. Or am I just too naive?
We disputed whatislandsnoopy is saying, the fact that the charge was not in the 0% promotion. The charge still shows, but not in the total, on the side.
We have not heard back from Chase. We just check the statement every day.Have you heard anything back from Chase yet? I called and disputed the charge so it’s under review.
Oh no - not good. Very strange it is for some and not others. You’d think there would be a file or list somewhere they’d be working from to fix them all.Today I received the forms from Chase that I need to fill out to dispute the charge.
In my case at least, there has been nothing to say that my account has been signaled as being addressed by Terri.
It seems like that would be the most efficient way, for us and for them.Oh no - not good. Very strange it is for some and not others. You’d think there would be a file or list somewhere they’d be working from to fix them all.
I’m not sure that part about DVC is accurate. My October statement just closed and posted today, so I can see how the correction was done on my account. All transactions done by or through DVC show up on the Statement as Disney Vacation Club for the merchant name, then sometimes with something else like Dues.I was just told by Chase that the charge has to be nulled and then rebilled by DVC.
Hopefully you are now going to get closer to resolution!!Later yesterday after Tom and I sent emails to Terri, I got a call from the person at DVC who is in charge of fixing the problem. He assured me that it would be taken care of and they would help eliminate any interest charges or problems. He gave me his work phone, so I feel as if the problem is now in the hands of someone who knows whats going on.
My disputing the problem was not the correct path, because I was not disputing the charge, but the placement on the bill.
I am so happy that you have a resolution!
I am happy that we had this forum to discuss the issue, but how much more fun to discuss Member Cruises here.Hopefully you are now going to get closer to resolution!!
but how much more fun to discuss Member Cruises here.
This was harder than I expected it to be...asking for special memory of one of gifts we received.If someone here has a special memory associated with a pin or a gift on a DVC member cruise, please continue the conversation here!