Had a 3 night stay at YC last week in a standard room. Room was ready early afternoon and was near the lobby as requested. Fun started when I entered the musty smelling room, something I have never encountered at Disney. I tried running heat, tried running AC, tried running nothing to make it go away but nothing helped. Decided to make the best of it and ignore it until I had time to ask the front desk to change the filter as that was all that could be done short of moving rooms. That evening I tried to get into the shower & the door was jammed, wouldn't open more than a few inches. Bad timing as I had an ADR to make. Quickly dressed* and threw my shower stuff into a bag to shower at the pool and went down to tell the front desk (*I feel that was a necessary detail, I promise I was not standing at the front desk in a towel
). When I told them about the shower I also requested they have the filter changed as the room smelled musty. They offered me a nearby room to shower in, told me normally they wouldn't be able to do that but it was slow. I saw the engineering person in my room later with a new filter and he had all sorts of stuff out trying to work on that shower door. When I returned from dinner the room still smelled musty but the shower door worked. When I used the shower the next day a mold smell started coming out of the drain when I started running the water so that was icky. Didn't smell when the shower wasn't running and I only needed to shower once more after that so I figured the next person can gripe about it.
While some will say I should be grateful they offered me another room to shower in I was a little take aback they didn't offer any sort of credit for the inconvenience or even so much as an apology. I did not request to change rooms because the room a couple doors down where they let me shower was also musty smelling, no point in moving from one musty smelling room to another. I will not be returning to YC for the forseable future. That room smell (and the smell when running the shower) makes it appear the hotel is cheapening out on proper maintance & the lack of caring by the CM & front desk manager looking person (who was hovering over the CM during my convo) did not meet my expectations for the price point YC demands.
I'm sad. I really wanted to like it since on the surface it has a more updated feel to me than BC/BWI after their mediocre refurbs but no dice.