Well I have to say, I felt a bit let down by
DCL when we cancelled the day before our PIF for Aug 20 Europe cruise, as they couldn’t give any info. on the cruise itself and what happened if the UK locked down and we had to cancel would we still be held under cancellation fees etc. (yes if it sailed).
Also, despite having booked next year a 10 day Europe, we couldn’t use our OBC, or discount from the existing cruise we were cancelling.
I found out others had been able to carry this, so sent a polite email to DCL, saying that it was the first time ever I had felt a bit ‘put out’ with the policy.
A CM rang on Sunday, to say as we were valued guests (we have done a lot of longer cruises in Europe), they would apply the OBC and booking discount we had - even though they don’t do discounts anymore.
DCL came good and I take all my bad feelings back - £700 saved!