WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[SinCityMMAFan]

Is anyone still going in March for a resort only trip?
That may be my plan in April if the closure is extended.
I wonder if all resort dining/activities will continue on and if maybe they would bring in special characters like during a hurricane.
Also wondering about Cirque du Soleil since we have tickets...

We have tickets as well but for late April. I'm guessing if shows are cancelled everyone will get reimbursed from their point of purchase.

 

[disneydreamer781]

So the wording is confusing...or maybe I am just reading to much into it. We have AoA booked March 30-4 (through 3rd party) and 1 night at BC. At THIS point, we had AH planned for Monday (30th) and Pool Day the 31st (BC) and then 3 day tickets for the rest of the trip. It says for the hotel reservations that they will cancel if no changes or modifications are made.

But what if we just keep them? Except for AH, we weren't going into the parks until that Wednesday anyway (the 1st). Are they saying that they are going to be cancelled regardless, or will they let us stay there?

Of course, this is assuming parks open back up on the 1st, which I am skeptical about. In that case we will cancel and reschedule.

If you made the first half of the reservation through a third party I'd contact them.

 

[OKWFan88]

Since parks are closed between March 16-31 according to the Disney website all prepaid dining and experience tickets during that period will be automatically refunded. You could call the main number but I would think you'll be holding on for a while.

Thanks, I have an after hours for 3/30/20 which sounds like will be automatically cancelled and refunded, but then i have another one on 4/1/20 and technically the park might open but I've already had to cancel my trip as 4/1/20 was the last day we were going to be there. So not sure if they will cancel that one too?

 

[disneydreamer781]

Thanks, I have an after hours for 3/30/20 which sounds like will be automatically cancelled and refunded, but then i have another one on 4/1/20 and technically the park might open but I've already had to cancel my trip as 4/1/20 was the last day we were going to be there. So not sure if they will cancel that one too?

I'm sure that would also be the case for 4/1 since the trip was automatically canceled. If it is not refunded automatically, I would for sure contact them once you receive a refund for the first AH and not see the second. Hopefully it will all work out the first time.

 

[yulilin3]

So the wording is confusing...or maybe I am just reading to much into it. We have AoA booked March 30-4 (through 3rd party) and 1 night at BC. At THIS point, we had AH planned for Monday (30th) and Pool Day the 31st (BC) and then 3 day tickets for the rest of the trip. It says for the hotel reservations that they will cancel if no changes or modifications are made.

But what if we just keep them? Except for AH, we weren't going into the parks until that Wednesday anyway (the 1st). Are they saying that they are going to be cancelled regardless, or will they let us stay there?

Of course, this is assuming parks open back up on the 1st, which I am skeptical about. In that case we will cancel and reschedule.

If you still want to go I would call and tell them you are planning on coming. The situation is fluid, so a decision closer to your arrival day might be best

 

[lvloopingbag]

Our trip 3/22-3/29 is canceled. Any experience in how WDW will process our refund if we cancel and not modify? We paid down the balance w/ CC and multiple Disney Gift cards.

Disney will refund the respective amounts you paid back to the credit card and gift cards......

 

[yulilin3]

For the locals or those staying Raglan Rd St Patrick festival seems to still be on for this weekend through Tuesday

 

[Miffy]

This situation is a good reminder about how much easier things can be if there are changes or cancellations and you booked direct through WDW, instead of through something like Orbitz. I'm not dissing Orbitz, but I once had a WDW reservation through them and it was so difficult to change--I had to because of an oncoming blizzard--that I ended up canceling it altogether and rebooking directly through Disney. We ended up having to change it again, only through Disney it was super easy.

Meanwhile, I'm so sorry for everyone who's vacation has been canceled. We need our WDW vacations. We're booked starting April 29th and I'm kind of holding my breath. Usually I bask in the pre-trip planning and anticipation, but right now I'm just staying as Zen as possible. Maybe it'll happen and maybe it won't. But my health and the health of everyone else are far more important than my Disney addiction.

 

[cakebaker]

I'm just glad we'll be going back at some point, hopefully June. I've got $2500 tied up in gift cards. Just bought $1500 more this past Monday. Another reminder- always keep your gift cards if you paid for something refundable with them. They will only refund back to the original source of payment. I have several hard ticket events I paid for with gift cards.

 

[PrincessNelly]

no new reservations during the closure period

Its weird that 3rd party sites are still selling rooms for disney resorts right now during the closure

 

[yulilin3]

Varsity Cheer after hours event still on for Sunday night after 10pm.
If anyone is interested to see how the park looks like on Sunday evening I'll be live streaming starting at around 6pm until 10pm. Can't post a link of the facebook page I work for per Dis guidelines but the name is in my signature

 

[TISHLOVESDISNEY]

I'm just glad we'll be going back at some point, hopefully June. I've got $2500 tied up in gift cards. Just bought $1500 more this past Monday. Another reminder- always keep your gift cards if you paid for something refundable with them. They will only refund back to the original source of payment. I have several hard ticket events I paid for with gift cards.

Does anyone know what they do if a gift card has the max 1000.00 on it? I paid with a lot of different gcs, and then maxed them all to 1000 for next week.
Im worried my refunds will bounce.

 

[yulilin3]

Its weird that 3rd party sites are still selling rooms for disney resorts right now during the closure

also weird that you can still book a dining reservation on MDE for an in park restaurant. I think it's a matter of time before they get all the technology up to what's happening
ETA: managed to grab a PP and 7DMT fp for April 1st (looking on the positive side of things here)

 

[BrerMama]

Has anyone been able to get through to Disney today? Unfortunately according to the website wording, Disney is not automatically refunded packages with check in today or tomorrow and we have to call before our check in day to change to another date. I have been calling for six hours, three different numbers, and have yet to get anything other then a busy signal or “I’m sorry.”

 

[wilkydelts]

Did Disney remove anyone else's FP+ from their MDE Plans page? Mine are all gone for 3/30

 

[Moliphino]

Did Disney remove anyone else's FP+ from their MDE Plans page? Mine are all gone for 3/30

Yup, all of mine for 3/21-29 are gone now.

 

[GADisneyDad14]

Did Disney remove anyone else's FP+ from their MDE Plans page? Mine are all gone for 3/30

FWIW, sometime mid morning Disney added this statement to their info page:

FASTPASS+
Do I need to cancel my FastPass+ reservation scheduled for March 16, 2020 through March 31, 2020 when the parks are closed?
All FastPass+ reservations during this time period will be automatically cancelled.

 

[disneydreamer781]

Has anyone been able to get through to Disney today? Unfortunately according to the website wording, Disney is not automatically refunded packages with check in today or tomorrow and we have to call before our check in day to change to another date. I have been calling for six hours, three different numbers, and have yet to get anything other then a busy signal or “I’m sorry.”

If your trip falls within the dates posted they should refund you. Shouldn't be an issue.

 

[wilkydelts]

FWIW, sometime mid morning Disney added this statement to their info page:

FASTPASS+
Do I need to cancel my FastPass+ reservation scheduled for March 16, 2020 through March 31, 2020 when the parks are closed?
All FastPass+ reservations during this time period will be automatically cancelled.

I saw that, just found it surprising that it already happened. I just figured their were much bigger fish to fry then FP+.

 

[disneydreamer781]

I found a lot of DVC availability on Wednesday for dates next week into next weekend at all resorts and strange to see VGF, BWV and BLT theme park rooms available. Now I wonder if people were canceling their DVC reservations or Disney was?